# Manager, Payments Performance Strategist

**Company:** [Stripe](https://hotfix.jobs/companies/stripe)
**Location:** Unspecified
**Role:** Product Operations
**Experience:** 10+ years
**Skills:** Payments Strategy, Payment Methods, Card Networks, Fraud Management, Business Analytics, Project Management, SQL, Dashboard Building, Data Modeling, Reporting, Artificial Intelligence, Executive Presentations
**Posted:** 2026-09-03

> Leads a regional team of Payments Performance Strategists supporting sales, customer success, product development, and strategic customers across Southeast Asia and Greater China. Requires 10+ years of relevant experience, people-management expertise, and fluency in English and Mandarin.

## Job Description

## Responsibilities
- Build and lead a team of Payment Performance Strategists across the SEA and Greater China region.
- Develop the long-term vision and strategy for the team while scaling day-to-day operations.
- Coach and mentor team members in developing regional narratives and consultative approaches.
- Build relationships with regional and global leadership to optimize the team’s impact.
- Work cross-functionally on major strategic initiatives and provide payments expertise.
- Engage leadership teams of strategic users as an executive sponsor or through executive briefings.
- Consult with Product and R&D teams to improve Stripe’s payments products.
- Increase user acquisition and retention through direct engagement, workshops, and training.
- Accelerate adoption of payments software and services by advising on product development, supporting go-to-market strategy, conducting training, and joining customer calls.
- Represent Stripe with users, analysts, and payments consultants to strengthen its reputation in the payments community.

## Requirements
- 10+ years of experience in business analytics, business operations, finance and strategy, technical account management, or payment strategy at a leading technology or payments company, or a top management consulting firm.
- 3–5 years of people-management experience.
- Strong management, analytical, and project-management skills.
- Fluency in written and verbal English and Mandarin.
- Ability to build collaborative relationships with business partners and work effectively in ambiguous, fast-moving environments.
- Strong communication skills, including explaining technical concepts to technical and non-technical audiences.
- Ability to provide thought leadership, drive consensus, and support key decisions in cross-functional teams.
- Self-starter with energy, enthusiasm, and a customer-success mindset.

## Preferred Qualifications
- Knowledge of card-network regulations, fraud-management best practices, and local payment methods.
- Experience with AI tools, SQL, dashboard building, modeling, or reporting.
- Experience presenting data-driven analyses to senior business leaders.

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