# Revenue Strategy & Data Analytics Lead

**Company:** [Tulip](https://hotfix.jobs/companies/tulip)
**Location:** Somerville, MA
**Role:** Revenue Operations
**Experience:** 8+ years
**Skills:** SQL, Business Intelligence, Revenue Operations, Customer Success Operations, Salesforce, Predictive Churn Modeling, Sentiment Analysis, Customer Health Scores, Forecasting, Quota Modeling, Pricing Strategy, Product Usage Data, Crm Analytics, Nrr, Grr
**Posted:** 2026-08-26

> Leads revenue data architecture and strategy for retention, expansion, pricing, forecasting, and executive decision-making. The role requires 8–10+ years in B2B SaaS operations or strategic analytics, expert SQL and BI skills, AI commercialization experience, and a bachelor's degree.

## Job Description

## Responsibilities
- Define and execute the roadmap for using AI and data to drive retention and expansion across Customer Success, Professional Services, and Support.
- Build and improve models identifying at-risk accounts and cross-sell or upsell opportunities using usage, support, and engagement data.
- Architect customer health-score metrics and the data foundation supporting automated Customer Success playbooks.
- Set renewal pricing strategy, services attach-rate targets, and margin optimization in partnership with Sales and Services leadership.
- Own the retention narrative for executive and board audiences, translating NRR and GRR metrics into recommended actions.
- Mentor and upskill the GTM team and cross-functional commercial partners on using data.
- Lead cross-functional commercial-system changes, including segmentation, territory and quota models, forecast hygiene, churn coding, and renewal workflows.

## Requirements
- 8–10+ years of experience in Customer Success Operations, Revenue Operations, or Strategic Analytics within a B2B SaaS environment.
- Experience building revenue data architecture and models from CRM, product usage, support, and engagement data.
- Experience influencing VP and C-suite decisions through commercial analytics.
- Experience using AI for commercial applications such as predictive churn modeling, sentiment analysis, or next-best-action recommendations.
- Expert-level SQL and business intelligence tooling experience.
- Experience joining product-usage data with CRM data at scale.
- Experience owning go-to-market metrics.
- Bachelor's degree in a relevant field.

## Nice-to-haves
- Usage-based or composable software experience.
- Player-coach leadership experience in a RevOps or GTM context.
- Experience mentoring or coaching analysts or operations professionals.
- Experience evaluating build-versus-buy tradeoffs for AI solutions.
- MBA.

## Compensation and Benefits
- Company equity.
- Competitive benefits including health, dental, vision, disability, life insurance, AD&D insurance, FSA, commuter benefits, parental leave, and 401(k).
- Flexible work schedule and unlimited vacation policy.
- Learning and Development program.
- Fitness subsidies.

## Similar jobs

- [Senior Programmatic Tech Operations Specialist](https://hotfix.jobs/jobs/864f3714-07f4-4fc7-ade8-114e216fd031) - Pinterest - New York, NY - $110k – $227k/yr
- [Senior Price Realization Strategy Manager](https://hotfix.jobs/jobs/68e41ee4-f69e-4849-9eb3-2a79a07ecf8e) - Twilio - Remote - $142k – $208k/yr
- [Senior Analyst, GTM Strategy & Operations](https://hotfix.jobs/jobs/453b66b4-cb28-48bd-84cb-da94327e71d4) - Navan - New York, NY - $86k – $145k/yr
- [Senior Commercial Deal Desk Analyst](https://hotfix.jobs/jobs/498ac230-5bea-4cdf-9eac-7fa97fd98caf) - 1Password - Remote - $96k – $134k/yr
- [Senior Analyst, Revenue Transformation](https://hotfix.jobs/jobs/1e8fb7b0-c196-4629-8146-e8952e394f72) - Figma - Remote - $140k – $202k/yr

**Apply:** https://hotfix.jobs/jobs/8db1ba47-83b1-4ca7-9a63-1e5d4cdc30bb
**Canonical:** https://hotfix.jobs/jobs/8db1ba47-83b1-4ca7-9a63-1e5d4cdc30bb