# Solution Consultant

**Company:** [Benchling](https://hotfix.jobs/companies/benchling)
**Location:** San Francisco, CA, Boston, MA
**Role:** Solutions Architecture
**Salary:** $119k – $150k/yr
**Experience:** 4+ years
**Skills:** Value Assessment, Executive Presentations, Cross-Functional Leadership, Business Case Development, Scientific Domain Knowledge, Biologics, Industrial Biotech, Financial Metrics Quantification, Industry Trends Analysis, Benchling Platform, Roadmap Development, Thought Leadership
**Posted:** 2026-07-06

> Solution Consultant - Business Value leads value assessments and creates executive deliverables to demonstrate the strategic and financial impact of Benchling's AI platform for biotech R&D. Requires 4-7 years scientific domain experience (Masters/PhD preferred), strong executive presence, and cross-functional leadership to drive enterprise sales and customer value journeys.

## Job Description

## Responsibilities
- Drive growth in enterprise and strategic customers by leading solution & value assessments during the sales process.
- Coordinate cross-functional teams (sales, solutions consulting, product, and professional services) to execute assessments with speed and quality.
- Build a deep understanding of the customer’s business needs through meticulous discovery and creatively adapt assessment frameworks to meet customer’s decision process.
- Create and present executive-level deliverables that capture current state analysis and future state recommendations using leading practices and bridging customer challenges to Benchling capabilities and identified value.
- Maintain open, proactive communication and documentation of engagement progress, meetings, deliverables, stakeholders, and key decisions.
- Develop methodologies to quantify strategic, operational, and financial metrics for customers and use these metrics to clearly demonstrate the measurable value Benchling delivers.
- Create reusable assets to drive the adoption of Benchling’s value framework in the end-to-end customer journey in partnership with cross-functional stakeholders (solutions consulting, professional services, and customer success).
- Provide thought leadership about industry trends, competitive landscape, and emerging technologies. Use this knowledge to effectively position Benchling and identify opportunities for differentiation.
- Share insights and feedback from customer interactions to the product and marketing teams to help refine Benchling's offerings and messaging.

## Requirements
- 4-7 years experience in a scientific domain - particularly biologics, industrial biotech, or early/late development (highly preferred).
- Masters or PhD in a scientific field or equivalent work experience that gives exposure to scientific fields (ideal).
- Outstanding ability to convey value proposition and insights drawing from prior industry experience and in-depth knowledge of Benchling products and use cases.
- Experience creating written deliverables that assess current state, propose a future state solution, outline the value/case for change, and a roadmap to deliver on the case for change.
- Effective at cross-functional leadership; many subject matter experts contribute to assessments, roadmaps, architectures, and proposals and this person needs to provide leadership that sets everyone up for success.
- Strong executive presence and the ability to quickly establish credibility and trust with senior business leaders as well as internal stakeholders.
- Dynamic, empathetic and flexible in communication and work styles depending on context and in multi-cultural teams and engagements.
- Willingness to travel to customer sites 25-30% of the time.

## Nice-to-Haves
- Prior successful executive interaction.
- Creativity in developing new solutions, business cases, and ways of engaging for new, variable, and complex use cases.
- Stay informed about industry trends, competitive landscape, and emerging technologies.

## Similar roles

- [Solutions Engineer, Advisory](https://hotfix.jobs/jobs/843a1048-2a54-4fe6-b2d4-290c46e47815) - Fieldguide - Remote - $120k – $235k/yr
- [Deployment Systems Engineer](https://hotfix.jobs/jobs/55c801fc-5077-4cdc-870c-5a5f399bdaca) - Nominal - New York, NY - $120k – $230k/yr
- [Solutions Engineer](https://hotfix.jobs/jobs/24aef670-e68f-4ce3-89bb-4cd7557d5d05) - Numeral - Remote - $120k – $150k/yr
- [Forward Deployed Engineer](https://hotfix.jobs/jobs/3e97959a-1f7a-4058-9ff9-f3bd6ff367a3) - Permitflow - New York, NY - $120k – $240k/yr
- [Forward Deployed Engineer](https://hotfix.jobs/jobs/5efce153-ee74-4684-83ec-9a38986227d1) - Bland AI - San Francisco, CA - $120k – $200k/yr

**Apply:** https://hotfix.jobs/jobs/8d6a21a5-f065-4857-96af-8fea6f094c6b
**Canonical:** https://hotfix.jobs/jobs/8d6a21a5-f065-4857-96af-8fea6f094c6b