# Print Operations Specialist

**Company:** [SpotOn](https://hotfix.jobs/companies/spoton)
**Location:** San Rafael, CA
**Role:** Other
**Salary:** $35k – $48k/yr
**Experience:** 1+ years
**Skills:** Shipstation, Ups Worldship, Excel, Google Sheets, Sfdc, AI Tools
**Posted:** 2026-07-10

> Own end-to-end production, assembly, fulfillment, and shipping of sales/marketing materials and welcome kits for new hires and clients. Manage inventory, process HUB requests, and support sales/HR teams with logistics in a fast-paced environment. Requires 1-3 years in fulfillment/logistics and bilingual Spanish skills.

## Job Description

## Key Responsibilities

**Sales & Marketing Materials Fulfillment**
- Oversee end-to-end processing and deployment of all marketing collateral and sales materials.
- Operate UPS and ShipStation to ship, label, and track all outbound packages accurately and on time.
- Coordinate fulfillment for recurring orders, special events, and department-wide campaigns to ensure on-time delivery aligned with sales objectives.
- Serve as primary point of contact for logistics related to internal and external marketing and sales collateral.

**Welcome Kit Production**
- Prepare and ship comprehensive welcome kits for newly onboarded Hospitality Agents, including pre-packed roll-up boxes with branded items.
- Coordinate with HR to obtain information for temporary business cards; handle printing, cutting, and packing into roll-up kits.
- Create and process specialized welcome kits for internal and external sales partners, including pre-packed folders with brochures, contracts, business cards, and personalized welcome letters.
- Ensure all kits are customized, professionally presented, and delivered on schedule.
- Oversee coordination, fulfillment, and shipping for new hire and new client welcome kits in collaboration with HR and sales ops teams.

**Sales HUB Request Support**
- Monitor the marketing and sales materials HUB and team inbox daily for new requests from sales reps and partners.
- Assemble and ship packages tailored to individual sales team needs, ensuring accuracy and completeness.
- Print shipping labels, coordinate logistics, and track shipments.
- Provide responsive support to sales teams to ensure materials are available promptly.

**Inventory Management**
- Maintain accurate monthly inventory counts of brochures, accessories, branded items, and marketing collateral.
- Update and share inventory spreadsheets with collaborators.
- Proactively identify low-stock items and coordinate replenishment to avoid delays.

## Qualifications
- 1–3 years of experience in fulfillment, print production, logistics, or sales operations support.
- Hands-on experience with ShipStation, UPS WorldShip, or similar shipping platforms.
- Bilingual (Spanish) strongly preferred and required for day-to-day communication.
- Strong attention to detail with ability to manage multiple concurrent requests and deadlines.
- Proficiency in Excel or Google Sheets for inventory tracking and reporting.
- Excellent organizational and communication skills; able to work cross-functionally with sales, HR, and marketing teams.
- Self-starter with proactive mindset; comfortable identifying and resolving problems independently.
- Continuous-improvement mindset; identifies opportunities to streamline processes.
- Comfortable leveraging AI tools to automate repetitive tasks and accelerate reporting.
- Experience with SFDC or similar CRM/request management platforms is a plus.

## Compensation & Benefits
**Compensation:** Base pay range is $17.00 - $23.00 per hour. Offers reflective of candidate’s location and experience.

**Benefits:**
- Medical, Dental and Vision Insurance
- 401k with company match
- RSUs
- Paid vacation, 10 company holidays, sick time, and volunteer time off
- Employee Resource Groups
- Monthly cell phone and internet stipend
- Tuition reimbursement up to $2,000 per year

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