# Head of Marketing Technology

**Company:** [OpenAI](https://hotfix.jobs/companies/openai)
**Location:** San Francisco, CA
**Role:** Revenue Operations
**Salary:** $326k – $362k/yr
**Experience:** 12+ years
**Skills:** CRM, Marketing Automation, APIs, data models, Integrations, Automation, AI Workflows, AI Agents, Experimentation, System Architecture, Account-Based Marketing, Attribution, campaign orchestration, customer data, lifecycle management
**Posted:** 2026-08-14

> Leads the strategy, systems, data, AI workflows, and technical team powering marketing operations. The role requires 12+ years in marketing operations, MarTech, growth infrastructure, or revenue systems, with strong technical judgment and experience leading at scale.

## Job Description

## Responsibilities

- Define the vision, strategy, and operating model for Marketing Operations & Technology, including how AI should reshape the function.
- Build and lead a team spanning marketing operations, systems, automation, data, and technical execution.
- Own the marketing technology roadmap, deciding what to build, buy, integrate, consolidate, or retire.
- Establish core infrastructure across customer and account data, identity, segmentation, campaign orchestration, lifecycle management, scoring, attribution, experimentation, measurement, and sales handoffs.
- Connect product usage, customer engagement, and enterprise buying signals so Marketing and Sales can identify and respond to demand.
- Build AI-enabled workflows and agents that connect research, strategy, creative development, campaign execution, optimization, and learning.
- Partner with Engineering, Data, Product, Security, Privacy, and IT to create trustworthy, adaptable systems appropriate for OpenAI’s scale.
- Improve how teams prioritize work, run campaigns, evaluate performance, and make decisions, measuring success through customer experience, pipeline, speed, experimentation, data quality, and organizational capacity.

## Requirements

- 12+ years of experience in marketing operations, marketing technology, growth infrastructure, revenue systems, or an adjacent technical function, including experience building or leading at meaningful scale.
- Understanding of CRM, marketing automation, campaign operations, customer data, lifecycle journeys, lead management, account-based marketing, attribution, reporting, and funnel performance.
- Ability to engage deeply on APIs, data models, integrations, automation, AI workflows, agents, experimentation, and system architecture.
- Strong judgment about when to buy, build, or combine solutions, with experience creating a product, platform, workflow, company, or operating model that materially changed how people work.
- Extensive use of AI and firsthand experience building or experimenting with AI-powered tools, workflows, agents, or applications.
- Ability to connect product-led adoption signals with B2B marketing and sales motions to drive team and enterprise growth.
- Ability to attract and lead technical talent while partnering effectively with engineers and specialists.
- Strong judgment about privacy, security, customer trust, data quality, and human oversight.
- Comfort setting direction amid rapid change, combining founder-level ambition with the discipline to make complex systems work in practice.

## Compensation and Benefits

- Salary range: $326,000–$362,000 per year.
- Hybrid work model with three days in the office per week.
- Relocation assistance is available to new employees.
- Occasional travel is required.

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