# Senior Delivery Manager

**Company:** [Imprint](https://hotfix.jobs/companies/imprint)
**Location:** Remote
**Role:** Technical Program Management
**Salary:** $150k – $200k/yr
**Experience:** 7+ years
**Skills:** Payments Infrastructure, Payment Processing, Card Networks, Ach, APIs, System Integrations, E-Commerce Platforms, Program Management, Technical Delivery, Risk Management, AI Tools
**Posted:** 2026-09-09

> Own end-to-end delivery of complex partner implementations and expansions, coordinating technical, product, compliance, and go-to-market stakeholders. Requires 7+ years in technical delivery or integration programs, strong payments expertise, and experience managing external partner implementations.

## Job Description

## Responsibilities
- Lead delivery of new features, capabilities, and product expansions for existing partner programs.
- Translate partner and business goals into project plans, milestones, dependencies, and success criteria.
- Manage multiple concurrent implementation initiatives from scoping through testing, launch, and post-launch stabilization.
- Maintain delivery timelines and status reporting to align stakeholders on progress and priorities.
- Serve as the primary delivery contact for partner stakeholders and internal teams.
- Coordinate product, engineering, compliance, and go-to-market functions to meet delivery milestones.
- Build trusted relationships with partner teams and internal leadership to drive accountability.
- Coordinate with Solutions Engineers on integration scope, technical troubleshooting, APIs, payment processing flows, and operational dependencies.
- Develop working knowledge of partner systems, e-commerce platforms, and the payments ecosystem.
- Build and improve delivery processes, frameworks, reporting, and implementation playbooks.
- Use AI tools to improve delivery efficiency and champion adoption across the team.
- Partner with product and engineering teams to prioritize delivery work, incorporate partner feedback, and align integrations with the platform roadmap.
- Identify delivery risks, develop mitigation plans, and escalate issues with context and recommended solutions.

## Requirements
- 7+ years of experience in technical delivery management, program management, or complex integration delivery.
- Meaningful experience in payments, fintech, or financial services.
- Experience managing concurrent, multi-stakeholder implementation projects.
- Strong understanding of payments infrastructure, including payment processing, card networks, and ACH.
- Experience working directly with external partners or clients during technical implementations.
- Ability to navigate technical discussions with engineering teams and commercial conversations with partner stakeholders.
- Familiarity with APIs, system integrations, and e-commerce platforms.
- Excellent written and verbal communication skills for technical and non-technical audiences.
- Ability to present clearly to executive stakeholders.
- High ownership, proactive prioritization, and the ability to unblock teams and drive programs to completion.
- Curiosity about AI tools and emerging technologies that can improve delivery speed and quality.
- Collaborative, analytical, detail-oriented, and problem-solving approach.

## Nice-to-Haves
- Experience with co-branded credit card programs or card issuing and processing.

## Compensation and Benefits
- Salary range of $150,000–$200,000, plus equity.
- Flexible paid time off.
- Fully covered healthcare, including dependent coverage.
- Access to One Medical and an FSA.
- 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents.
- Work computer of choice and access to industry-leading technology.

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