# Principal Product Manager, Enterprise Commerce Platform

**Company:** [Twilio](https://hotfix.jobs/companies/twilio)
**Location:** Remote
**Role:** Product Management
**Salary:** $171k – $252k/yr
**Experience:** 10+ years
**Skills:** Product Management, consumption billing, Enterprise Sales, API Development, Distributed Systems, SQL, analytics tools, agile frameworks, Fintech, monetization engines
**Posted:** 2026-07-21

> Principal Product Manager to define multi-year roadmap for Twilio's consumption-based billing and enterprise commerce platform. Requires 10+ years product leadership in SaaS/FinTech, deep understanding of complex enterprise sales cycles, technical depth in APIs and distributed systems, and strong cross-functional alignment skills.

## Job Description

## Responsibilities
- Define and drive the multi-year product roadmap for the consumption-based billing ecosystem, aligning with corporate treasury, finance, and GTM teams.
- Own the long-term vision for building extensible capabilities that support complex, multi-year, sales-led agreements.
- Design robust, multi-user approval workflows, role-based privileges, and integrate institutional-grade security models.
- Champion the developer journey and experiences for APIs.
- Collaborate with legal, compliance, and engineering teams to ensure the platform meets global regulatory payment and consumption billing standards.

## Requirements
- 10+ years of Product Leadership with a proven track record of managing high-impact products within SaaS, PaaS, FinTech, or developer platform ecosystems.
- Entrepreneurial mindset with deep understanding of how large B2B organizations, GTM teams, and complex, multi-year enterprise sales cycles operate.
- Familiarity with modern large-scale consumption billing infrastructure, enterprise payment and billing management.
- Strong technical skills: comfortable discussing architectural trade-offs regarding APIs, scalability, and highly distributed ledger systems.
- Mastery of cross-functional communication and exceptional storytelling skills to align internal executives, legal/compliance teams, sales orgs, and external enterprise stakeholders.

## Nice-to-Haves
- Bachelor’s degree in Computer Science, Engineering, Business, or equivalent practical experience.
- Prior experience building monetization, billing, pricing engines for top-tier platforms (e.g., AWS, Stripe, Snowflake).
- Proficiency with SQL/analytics tools (Amplitude, Mixpanel, Tableau), agile delivery frameworks, and a track record of driving cross-functional alignment in remote-first cultures.

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