# Solutions Architect

**Company:** [Vividly](https://hotfix.jobs/companies/vividly)
**Location:** Remote
**Role:** Solutions Architecture
**Experience:** 4+ years
**Skills:** Solutions Architecture, ERP Systems, NetSuite, SAP, Microsoft Dynamics, Sage, Quickbooks, APIs, Data Flows, Field Mapping, Master Data, Authentication, Integration Design, User Acceptance Testing, Trade Promotion Management
**Posted:** 2026-09-05

> Designs scalable customer solutions spanning business processes, financial workflows, ERP ecosystems, integrations, and platform configuration. The role leads solution alignment and onboarding continuity, requiring at least four years of relevant architecture, consulting, implementation, or business-systems experience.

## Job Description

## Responsibilities
- Review pre-sales discovery, commitments, requirements, and proposed solutions to ensure continuity from Sales into onboarding.
- Lead customer Solution Alignment sessions to validate business objectives, requirements, workflows, dependencies, assumptions, and success criteria.
- Understand current-state processes and design scalable future-state workflows using Vividly.
- Translate customer requirements into solution designs that Implementation, Integrations, Managed Services, and Customer Success can execute.
- Design solutions across trade planning, deductions, cash application, accruals, forecasting, reporting, pricing, customer and product hierarchies, revenue, and related workflows.
- Understand how Vividly fits within customers’ ecosystems, including ERP systems, banks, retailer and distributor data, syndicated data, and other business systems.
- Define integration requirements, data flows, system dependencies, cadence, and technical constraints with Integration Solutions Engineering.
- Define document retrieval, deduction, and operational requirements with Managed Services.
- Establish requirements and acceptance criteria before configuration or development begins.
- Identify implementation risks, dependencies, scope gaps, and product limitations early.
- Maintain documentation of solution decisions, workflows, requirements, assumptions, and dependencies.
- Provide Implementation with an actionable blueprint for portal configuration and customer setup.
- Remain engaged throughout onboarding to answer design questions and resolve ambiguity.
- Evaluate newly discovered requirements and classify them as configuration changes, integration requirements, product gaps, or scope changes.
- Support change-order and re-scoping discussions.
- Participate in design reviews, UAT, implementation checkpoints, and go-live readiness activities.
- Partner with Product and Engineering on recurring customer requirements and product gaps.
- Establish reusable solution patterns, implementation standards, discovery frameworks, and best practices.
- Ensure solution context transfers to Customer Success after go-live.

## Requirements
- 4+ years of experience in Solution Architecture, Solutions Consulting, Implementation Consulting, Business Systems, ERP consulting, CPG technology, or a similar customer-facing role.
- Experience translating complex business processes into scalable system or workflow designs.
- Ability to move between business requirements and technical discussions without personally engineering every solution.
- Understanding of financial or operational workflows such as deductions, accounts receivable, accruals, revenue, forecasting, reconciliation, or accounting.
- Experience with ERP systems such as NetSuite, SAP, Microsoft Dynamics, Sage, QuickBooks, or similar platforms.
- Understanding of APIs, data flows, field mappings, master data, authentication, and system dependencies.
- Ability to facilitate discussions with Accounting, Finance, Sales, Operations, IT, and executive stakeholders.
- Ability to distinguish business, configuration, integration, product-gap, and scope-change requirements.
- Strong documentation, communication, judgment, organization, and executive-presence skills.
- Ability to manage ambiguity, work with incomplete information, learn new products and workflows, and maintain context across multiple implementations.
- Comfort working directly with customers as a trusted advisor.
- Comfort working in a fast-paced, evolving startup environment.

## Similar jobs

- [Forward Deployed Engineer](https://hotfix.jobs/jobs/62a1c072-38ca-4d1d-be0c-9de3eca80acc) - Nash - Remote
- [Strategic Consultant](https://hotfix.jobs/jobs/a590e4e5-07e0-4ca5-8cde-12f5d67dc724) - Greenhouse - $106k – $113k/yr
- [Enterprise Solutions Engineer](https://hotfix.jobs/jobs/1a7609c4-c6a9-4ad8-9ea0-d3eb123390a0) - Infisical - Remote
- [Integrations Consultant - Americas](https://hotfix.jobs/jobs/03741fb2-223e-48b5-ae68-cdd837590a0a) - Ashby - Remote - $165k – $224k/yr
- [Implementation Manager](https://hotfix.jobs/jobs/b094ad72-4036-44a7-a5d8-c58f60c53eed) - Thatch - Remote - $95k – $120k/yr

**Apply:** https://hotfix.jobs/jobs/8a58616b-a046-4329-9828-ae2684307efa
**Canonical:** https://hotfix.jobs/jobs/8a58616b-a046-4329-9828-ae2684307efa