# Principal, Strategic Operations

**Company:** [Digible](https://hotfix.jobs/companies/digible)
**Location:** Remote
**Role:** Business Operations
**Experience:** 5+ years
**Skills:** Strategy And Operations, Business Operations, Program Management, Management Consulting, Enterprise Planning, Prioritization Frameworks, Change Management, Organizational Change, Business Acumen, Scorecards And Reporting
**Posted:** 2026-04-09

> Principal, Strategic Operations owns the design and evolution of the company's enterprise operating system. Leads annual/quarterly planning, prioritization, change management, executive facilitation, and accountability to connect strategy to measurable business outcomes like revenue and margin.

## Job Description

## What you'll do

**Own & Evolve the Enterprise Operating System**
- Design, implement, and continuously evolve Digible’s enterprise operating system, including planning frameworks, prioritization models, and operating rhythms that connect strategy to execution.

**Lead Enterprise Planning & Prioritization**
- Own annual and quarterly planning processes, ensuring priorities are clearly defined, aligned to business outcomes, and realistically resourced across the organization.

**Drive Business-Linked Execution**
- Ensure all strategic initiatives are clearly tied to measurable business outcomes, including revenue growth, margin improvement, client performance, and operational efficiency.

**Lead Change Management & Adoption**
- Drive organization-wide adoption of new planning processes, tools, and operating rhythms. Ensure leadership consistently uses and reinforces these systems, even when it requires changing existing behaviors or challenging established norms.

**Facilitate Executive Alignment & Decision-Making**
- Lead ELT and SLT discussions with clarity and authority, guiding prioritization tradeoffs, resolving misalignment, and ensuring decisions are translated into actionable plans.

**Drive Enterprise Accountability Without Authority**
- Ensure initiatives progress with clear ownership and accountability across the business, using influence, structure, and operating discipline rather than direct reporting lines.

**Build Business-Driven Scorecards & Reporting**
- Develop and maintain scorecards that connect strategic initiatives and operational performance to key business metrics, including utilization, margin, retention, and growth.

## You should have

**Required Qualifications**
- 5+ years of experience in strategy & operations, business operations, program management, or management consulting, with a track record of driving cross-functional initiatives in complex organizations.
- Strong business acumen, with the ability to connect operational priorities to key business drivers such as revenue, margin, utilization, retention, and growth.
- Proven experience designing and managing enterprise planning processes, prioritization frameworks, and operating cadences that connect strategy to execution.
- Demonstrated success driving organizational change management at scale, including implementing and ensuring adoption of new processes, tools, or operating rhythms.

**You'll love this job if you are**
- A Systems Builder – You design and evolve frameworks that bring clarity, alignment, and discipline to how a business runs.
- A Strategic Operator – You connect strategy to execution, ensuring priorities translate into focused, high-impact work.
- A Commanding Facilitator – You confidently lead rooms of senior leaders, guiding discussions and driving decisions.
- An Influencer Without Authority – You drive accountability across teams and senior leaders without direct reporting lines.
- A Change Leader – You thrive in driving organizational change and challenging established behaviors.
- A Business-Minded Operator – You understand how the business makes money and shape priorities accordingly.
- A Clarity Creator – You bring order to complexity, defining priorities, ownership, and tradeoffs.
- An Accountability Driver – You ensure strategic initiatives are executed with visibility, follow-through, and ownership.

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