# Senior Strategic Account Executive

**Company:** [Twilio](https://hotfix.jobs/companies/twilio)
**Location:** Remote
**Role:** Account Executive
**Experience:** 6+ years
**Skills:** Account Management, Sales, Enterprise Sales, Technical Solutions, Quota Attainment, Cross-Selling, Upselling, Revenue Tracking, Gross Profit Tracking, Contract Negotiation
**Posted:** 2026-08-27

> Manages strategic enterprise and SMB accounts, growing revenue through complex technical solution sales, cross-selling, upselling, and contract negotiation. Requires 6+ years of account management or sales experience, consistent quota attainment, and fluency in French.

## Job Description

## Responsibilities
- Service the fastest-growing customers in the region.
- Grow revenue and gross profit share of wallet within a key account list.
- Open opportunities to purchase Twilio products and services, including voice, messaging, email, contact center, and account security software.
- Maintain high levels of customer satisfaction.
- Create pricing proposals, negotiate terms, and manage the contract process.
- Sell solutions to technical and business audiences.
- Build trust and mutual respect with technical customers and peers.
- Communicate complex contractual, technical, and financial details clearly.
- Balance competing priorities and manage multiple projects and deals simultaneously.
- Travel approximately 25% to connect with customers and colleagues in person.

## Required Qualifications
- 6+ years of account management or sales experience selling and closing complex technical solutions to a large customer base.
- Experience managing accounts ranging from large multinational enterprise customers to SMBs.
- Consistent success achieving sales quotas.
- Account management experience with cross-selling and upselling solutions within a mature customer base.
- Understanding of financial reporting for direct customers, including revenue and gross profit tracking and risk and opportunity management.
- Fluency in French.

## Desired Qualifications
- Experience selling to both business and technical audiences.
- Experience in the communications market, including messaging, voice calling, email, or account security verification.
- Experience in a traditional telecommunications environment or business.

## Benefits
- Competitive pay.
- Generous time off.
- Parental and wellness leave.
- Healthcare.
- Retirement savings program.

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