# Senior Legal Operations Specialist

**Company:** [GoHighLevel](https://hotfix.jobs/companies/gohighlevel)
**Location:** Remote
**Role:** Legal
**Experience:** 5+ years
**Skills:** Legal Operations, Litigation Support, Ediscovery, Relativity, Everlaw, Disco, Exterro, Microsoft Purview, Logikcull, Litigation Holds, Legal Preservation, Trademark Administration, Patent Administration, Dmca
**Posted:** 2026-08-19

> Leads operational support for litigation, eDiscovery, intellectual property, and brand protection matters, including legal technology administration, outside counsel coordination, preservation, and process improvement. Requires 5+ years of relevant legal operations experience and familiarity with eDiscovery tools.

## Job Description

## Responsibilities

### Litigation Operations
- Manage day-to-day operational support of litigation matters.
- Coordinate litigation holds, legal preservation notices, and custodian tracking.
- Partner with Engineering, Security, IT, and Product teams to preserve electronically stored information (ESI).
- Support document collections and productions.
- Maintain litigation trackers, reporting, and matter documentation.
- Coordinate with outside counsel on litigation, subpoenas, investigations, and regulatory matters.
- Manage litigation vendors and legal service providers.
- Develop standardized litigation workflows and SOPs.
- Monitor litigation metrics and recommend operational improvements.

### eDiscovery and Legal Holds
- Administer litigation processes, including custodian interviews, data preservation, document collections, review coordination, production tracking, vendor management, and reporting.
- Work with platforms such as Relativity, Everlaw, DISCO, Exterro, Microsoft Purview, and Logikcull.

### Intellectual Property Operations
- Manage trademark portfolio administration.
- Support patent portfolio administration, docketing, and outside counsel coordination.
- Coordinate copyright registrations.
- Manage domain names, docketing, renewals, reporting, and outside counsel relationships.
- Track IP budgets and metrics.

### DMCA
- Coordinate DMCA takedown requests and counter-notices.
- Support copyright infringement investigations.
- Collect and preserve evidence.
- Communicate with online platforms and service providers.
- Track repeat infringement matters.
- Identify automation opportunities for copyright enforcement.

### Brand Protection and Marketplace Enforcement
- Support investigations involving trademark infringement, counterfeit products, unauthorized resellers, brand impersonation, MAP violations, domain disputes, and online marketplace enforcement.
- Partner with Product, Marketing, Customer Experience, Security, and outside counsel.
- Support investigations involving domain abuse, phishing, marketplace violations, and online brand misuse.

### Process Improvement
- Develop scalable workflows and SOPs.
- Implement automation opportunities.
- Build dashboards and KPIs.
- Improve cross-functional collaboration.
- Evaluate legal technologies supporting litigation and IP.

## Requirements
- Bachelor's degree or equivalent experience.
- At least 5 years of experience in Legal Operations, Litigation Support, Intellectual Property, eDiscovery, or a related legal function.
- Experience supporting U.S. litigation and legal preservation obligations.
- Experience with Relativity, Everlaw, DISCO, Exterro, or similar eDiscovery tools.
- Strong understanding of litigation holds and eDiscovery.
- Experience coordinating with outside counsel.
- Excellent project management, organizational, and communication skills.

## Nice-to-Haves
- Paralegal or legal operations certificate.

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