# Manager, Candidate Experience

**Company:** [Crusoe](https://hotfix.jobs/companies/crusoe)
**Location:** Sunnyvale, CA, San Francisco, CA
**Role:** Recruiting
**Salary:** $145k – $175k/yr
**Experience:** 5+ years
**Skills:** recruiting coordination, recruiting operations, Ashby, applicant tracking systems, Workday, nps, coderpad, metaview, interview training, Capacity Planning
**Posted:** 2026-08-12

> Leads a global recruiting coordination team and operates the interview scheduling engine for a high-growth technical recruiting organization. The role requires 5+ years in recruiting coordination or operations, leadership experience, strong operational rigor, and familiarity with Ashby or a similar ATS.

## Job Description

## Responsibilities
- Manage a global recruiting coordination team responsible for end-to-end interview scheduling, including multi-panel loops, cross-time-zone logistics, interviewer alignment, and candidate preparation materials.
- Ensure coordination work meets team SLAs; identify workflow and capacity improvements.
- Manage load balancing, maintain calibration and accuracy, coordinate debriefs, and enforce process hygiene.
- Build a scalable, compliant, and personalized candidate and hiring-team experience.
- Lead initiatives such as candidate and hiring-partner surveys to improve decision-making and planning.
- Build the coordination team capacity model and identify opportunities to improve workflows and capacity.
- Partner with recruiters and hiring managers to anticipate bottlenecks and proactively solve them.
- Troubleshoot complex coordination bottlenecks.
- Partner with recruiting leadership to hire, onboard, and develop recruiting coordinators.

## Requirements
- 5+ years of experience in recruiting coordination or recruiting operations at a high-growth technology company.
- 2+ years of experience in a leadership role managing team performance and metrics.
- Exceptional organization, communication, and follow-through.
- Ability to own both execution and process building.
- High operational rigor and comfort working in fast-moving, ambiguous environments.
- Strong familiarity with Ashby or a similar applicant tracking system.

## Nice-to-Haves
- Workday HRIS experience.
- Experience with candidate and hiring-experience surveys, including interpreting results and NPS scores.
- Experience building or running interview training programs.
- Proficiency with recruiting and AI tools such as CoderPad, Metaview, Glassdoor, or Indeed.

## Compensation and Benefits
- Compensation range of **$145,000–$175,000 plus bonus**.
- Restricted Stock Units included in all offers.
- Paid time off, paid holidays, and leave of absence programs.
- Comprehensive health, dental, and vision insurance.
- Employer HSA contributions.
- Paid parental leave.
- Paid life insurance and short- and long-term disability coverage.
- Professional development and tuition reimbursement.
- Mental health and wellness support.
- Commuter benefits, including parking and transit.
- Cell phone stipend.
- 401(k) retirement plan with company match up to 4% of salary.
- Volunteer time off.
- Global travel insurance and emergency assistance.
- Daily meal allowance.
- Additional location-specific perks and programs.

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