# Network Engineer

**Company:** [CommandLink](https://hotfix.jobs/companies/commandlink)
**Location:** Remote
**Role:** Support Engineering
**Salary:** $45k – $85k/yr
**Experience:** 3+ years
**Skills:** Sd-Wan, Versa Networks, BGP, Ospf, Vrrp, Firewalls, Routers, Nat, Ccna, Ccnp, Fortinet, Cisco, Juniper, Voip, Vpn
**Posted:** 2026-05-18

> Provide end-to-end support and troubleshooting for SDWAN networks (Versa Networks emphasis), VoIP, VPNs, routers, and firewalls for ISP/MSP customers. Requires 3-5 years experience with networking protocols and tools.

## Job Description

## Key Responsibilities
- Provide end-to-end support for customers with a focus on SDWAN (preferably Versa Networks), Internet, and related services.
- Troubleshoot and configure basic LAN setups (Routers, Firewalls) and Microsoft operating systems.
- Support the provisioning and onboarding of new customers for managed services.
- Collaborate with vendors to resolve support issues and ensure smooth service delivery.
- Own support issues from start to resolution, ensuring customer satisfaction with clear communication and expert problem-solving.
- Maintain excellent customer relationships by delivering outstanding support and going the extra mile.
- Mentor and train fellow engineers on complex technical issues and solutions.

## What You'll Need for Success
- High School Diploma or GED Equivalent
- 3-5 years of relevant experience in a fast-paced technical environment, with demonstrated expertise in SDWAN, particularly Versa Networks
- CCNA and CCNP certification is highly desirable
- Command line experience with networking tools (e.g., Cisco, Fortinet, Juniper)
- Strong firewall configuration experience (e.g., Fortinet)
- Deep understanding and hands-on experience with BGP, OSPF, and VRRP
- Practical knowledge of basic routers, firewalls, and NAT (Network Address Translation)
- Experience with COS/QOS and network design principles
- Familiarity with SOC 2 compliance and processes

## Compensation and Benefits
- Generous Medical, Dental, and Vision coverage for full-time employees
- Flexible time off
- 401k to help you save for the future
- Fun events at cool locations
- Free DoorDash lunches on Fridays
- Employee referral bonuses

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