# IT Operations Lead

**Company:** [Fab2](https://hotfix.jobs/companies/fab2)
**Location:** Austin, TX
**Role:** IT Support
**Salary:** $120k – $150k/yr
**Experience:** 5+ years
**Skills:** it operations, systems administration, device management, identity and access management, vpn, network infrastructure, asset management, Python, Bash, PowerShell, APIs, comptia a+, network+
**Posted:** 2026-07-27

> Lead IT operations as the first dedicated IT hire for a semiconductor startup. Own onboarding/offboarding, workplace systems administration, hardware/software lifecycle management, day-to-day support, and infrastructure maintenance across Austin and San Francisco offices while building scalable IT processes.

## Job Description

## Responsibilities
- Own employee onboarding and offboarding, including device setup, account provisioning, access changes, license management, and equipment recovery
- Administer fab2’s core workplace systems, including productivity, identity and access, collaboration, device management, VPN, and other business applications
- Manage the full lifecycle of company hardware and software, from procurement and deployment through inventory, maintenance, replacement, license reclamation, and retirement
- Provide day-to-day IT support across Austin and San Francisco, resolving hardware, software, account, connectivity, and workplace technology issues
- Maintain office technology and infrastructure, including internet, Wi-Fi, networking equipment, conference rooms, and other on-site systems
- Partner with engineering and operations teams to support technology used across office, lab, and manufacturing environments
- Create clear standards, documentation, and runbooks for core IT workflows
- Identify gaps and emerging needs, implement practical improvements, and manage external vendors or service providers when needed

## Requirements
- 5-10+ years in IT operations, end-user support, systems administration, or a related field
- Hands-on ownership of onboarding, offboarding, account provisioning, access management, and device deployment
- Strong administration skills across cloud-based business applications, identity and access tools, device management systems, and VPN solutions
- Knowledge of hardware and software asset management, from procurement and deployment through maintenance, recovery, and retirement
- Strong troubleshooting skills across devices, applications, user accounts, networks, and workplace technology
- Working knowledge of network infrastructure, including internet, Wi-Fi, and connectivity troubleshooting
- Proven ability to identify gaps in IT operations, implement practical solutions, and create consistent ways of working
- Strong communication, organization, and judgment when supporting employees and managing competing priorities

## Nice-to-Haves
- Experience as an early or first IT hire at a fast-growing company
- Experience supporting hardware, manufacturing, laboratory, R&D, or engineering environments
- Experience using Python, Bash, PowerShell, APIs, or no-code tools to automate repetitive IT tasks
- IT certifications such as CompTIA A+, Network+, or similar

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