# Senior Director of Event Travel, Navan Events

**Company:** [Navan](https://hotfix.jobs/companies/navan)
**Location:** San Francisco, CA, Dallas, TX, Palo Alto, CA, Austin, TX, Boston, MA
**Role:** Engineering Management
**Salary:** $110k – $160k/yr
**Experience:** 10+ years
**Skills:** Travel Operations, Event Travel, Air Travel, Air Booking Tools, Fulfillment Systems, Workforce Planning, Forecasting, Pricing, Capacity Forecasting, Cost-To-Serve, Productivity Management, Operational Transformation, Service Delivery, Gross Margin, Contribution Margin
**Posted:** 2026-08-10

> Leads Navan’s global event-air operations across online and offline services, unifying teams, processes, and technology while owning service quality and commercial performance. Requires 10+ years managing distributed travel operations teams and experience with budgets, forecasting, booking systems, and organizational change.

## Job Description

## Responsibilities
- Lead a global organization of directors, managers, team leads, travel consultants, and coordinators.
- Drive a high-performance culture that develops talent and supports career progression.
- Unite Reed & Mackay and Navan teams under a common operating model.
- Own service quality, commercial performance, workforce planning, operational transformation, and the partnership with Product and Engineering.
- Define and implement the target-state operating model for Event Travel, including the people, processes, and systems required for global delivery.
- Structure a global service delivery function using consistent tools and processes while enabling local decision-making.
- Expand the capabilities and adoption of Navan’s event-travel platform while preserving specialist service for complex, high-value, and high-risk travel programs.
- Partner with Flights/Air Product and Engineering teams to build booking tools and capabilities for event travel.
- Measure operational performance and continuously improve service delivery, automation, and profitability.
- Provide candid leadership about operational shortcomings and the cost of addressing them.

## Requirements
- 10+ years of experience managing distributed travel operations teams across spans and layers.
- Experience owning operating budgets, gross margin or contribution margin, forecasting, pricing, capacity forecasting, cost-to-serve, and productivity.
- Track record of building Product and Operations partnerships that produced measurable improvements in automation, service, and profitability.
- Data-driven approach and discipline in managing operating performance.
- Thorough knowledge of the travel industry, fares, suppliers, and markets.
- Familiarity with air booking tools and fulfillment systems.
- Skilled at leading through organizational and technology change.

## Compensation
- Anticipated pay range: **$110,000–$160,000 USD**.
- Starting pay considers work location, skills and experience, market demands, and internal parity.
- For roles with on-target earnings, the range may include base salary and target incentive compensation.

## Similar jobs

- [Director, Technical Integrations - Rentals](https://hotfix.jobs/jobs/f8d9292c-258f-4970-8d3d-51876d5c48ea) - Bilt Rewards - New York, NY - $150k – $165k/yr
- [Head of Quality and Reliability](https://hotfix.jobs/jobs/25a384d9-109a-4bd5-8f50-fa1feb901369) - Northwood Space - Torrance, CA - $170k – $235k/yr
- [Director, Software Engineering](https://hotfix.jobs/jobs/e77a0d42-9dc4-4a56-9e24-afa861ec762c) - ZoomInfo - Remote - $192k – $301k/yr
- [Director, Growth Engineering](https://hotfix.jobs/jobs/9ea07250-d3d2-42ad-a176-d086cdb0d062) - Onxmaps - Remote - $200k – $249k/yr
- [Senior Director, Professional Services](https://hotfix.jobs/jobs/06f60c4d-185f-4500-a858-c38d74cb452b) - Celonis - New York, NY - $204k – $240k/yr

**Apply:** https://hotfix.jobs/jobs/85a38922-f496-4b42-a976-9e5302ae5a37
**Canonical:** https://hotfix.jobs/jobs/85a38922-f496-4b42-a976-9e5302ae5a37