# Technical Account Executive

**Company:** [Resend](https://hotfix.jobs/companies/resend)
**Location:** Remote
**Role:** Sales Engineering
**Salary:** $160k – $220k/yr
**Skills:** APIs, email deliverability, Infrastructure, Sales Playbooks, CRM, Experimentation, customer expansion, churn prevention
**Posted:** 2026-07-29

> Technical Account Executive responsible for working inbound enterprise opportunities, iterating on sales playbooks through experiments, expanding accounts, preventing churn, and feeding customer insights back to the team at a developer-focused email platform. Requires technical aptitude for API/infrastructure discussions, scientific experimentation mindset, and comfort building processes from scratch.

## Job Description

## Responsibilities
- Work high-intent inbound opportunities from enriched, segmented enterprise logos and high-growth companies.
- Build on existing playbooks - validate, iterate, and scale what works.
- Run experiments across messaging, timing, and channels to find repeatability.
- Expand existing customers by identifying accounts that could benefit from higher tiers or additional products.
- Prevent churn by distinguishing accounts worth saving from natural lifecycle churn.
- Be the voice of the customer internally - feeding learnings back to product, marketing, and success.
- Document everything - your learnings become the playbook the team builds on.

## Requirements
- You've built before. You know what it's like to operate without a finished playbook and have built out a new role, team, or function from zero.
- You're customer-obsessed. Genuinely curious about customers' problems. Comfortable working with deeply technical infrastructure engineers and newer developers alike.
- You think like a scientist. Hypotheses, tests, measurements, iteration.
- You document and share. You write things down and make the whole team smarter from your work.
- You're technical enough. You can hold a credible conversation about infrastructure, APIs, and email deliverability.
- You care about craft. You notice sloppy details. You believe sales can and should be done with the same care as great product.
- You’re comfortable with travel. Conferences, prospect on-sites, team events.

## Compensation
- $160,000 - $220,000 USD OTE (base + variable), commensurate with experience.

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**Apply:** https://hotfix.jobs/jobs/843fe38f-f935-4f40-aea7-cc32344782d2
**Canonical:** https://hotfix.jobs/jobs/843fe38f-f935-4f40-aea7-cc32344782d2