# Senior Manager, Legal Technology, Operations & AI Enablement

**Company:** [Instacart](https://hotfix.jobs/companies/instacart)
**Location:** Remote
**Role:** Legal
**Salary:** $166k – $210k/yr
**Experience:** 8+ years
**Skills:** Legal Operations, Ai Enablement, Artificial Intelligence, Agentic Workflows, Ironclad, Zip, Salesforce, CPQ, Oracle, Workday, Contract Lifecycle Management, Project Management, Change Management, Kpi Dashboards, E-Billing
**Posted:** 2026-08-11

> Leads legal operations, technology strategy, systems integrations, and AI enablement while building the team and operational infrastructure for a rapidly scaling legal function. Requires 8+ years of relevant experience, direct people management, and ownership of complex technology implementations.

## Job Description

## Responsibilities
- Build and lead a high-performing legal operations team with clear direction, performance management, and capacity to serve the organization.
- Develop and deploy an AI enablement program, including evaluating and deploying AI-powered tools, embedding them into attorney workflows, reducing manual legal work through agentic automations, and upskilling legal professionals.
- Execute and scale legal and business operations initiatives, including go-to-market strategies, CPQ implementations, and Ironclad workflows.
- Improve contract lifecycle management systems and cross-system integrations in collaboration with procurement, accounting, HR, sales, deal desk, IT, and engineering.
- Generate operational savings through Oracle, Zip, Salesforce, and Workday integrations with CLM and procure-to-pay workflows.
- Manage outside counsel operations, including billing guidelines, e-billing systems, law firm evaluations, and spend reporting.
- Build and maintain knowledge management infrastructure and KPI dashboards.

## Requirements
- **8+ years** of experience in legal operations, strategy and operations, or a related field, including ownership of a legal operations program.
- At least **3 years of direct people management** experience.
- Experience leading at least two end-to-end technology implementations with deep systems integrations, such as Ironclad, Zip, Salesforce, CPQ, Oracle, Workday, or comparable platforms.
- Hands-on experience owning AI tooling, evaluating vendors, deploying tools, and building or managing AI-assisted or agentic workflows.
- Strong analytical and project management skills, with the ability to manage multiple complex initiatives simultaneously.
- Excellent communication and stakeholder management skills, including collaboration across legal, policy, finance, IT, and business teams.

## Nice-to-haves
- Experience at a high-growth or recently public technology company with a complex, multi-jurisdictional operational footprint.
- Exposure to marketplace or platform businesses.
- Experience designing agentic or automated legal workflows and building solutions before relying on off-the-shelf tools.
- Familiarity with legal operations communities such as CLOC or equivalent professional development.
- Experience conducting vendor RFPs or law firm evaluations focused on outside counsel cost discipline.
- Experience leading change management efforts that drive adoption of new technology and processes across a distributed legal function.

## Compensation and Benefits
- Base pay range: **$166,000–$210,000 USD**, dependent on permanent work location.
- Eligible for a new hire equity grant and annual refresh grants.
- Market-competitive compensation and benefits.

## Similar jobs

- [Trust and Safety Policy, Ads Policy, Lead](https://hotfix.jobs/jobs/da3db714-5b64-4efb-b023-b8490c8ecd79) - Reddit - Remote - $168k – $272k/yr
- [Senior Corporate Counsel, Commercial Transaction](https://hotfix.jobs/jobs/d8823693-db0a-469d-8722-7f64c42a5a81) - PagerDuty - San Francisco, CA - $164k – $276k/yr
- [Contract Solutions Counsel](https://hotfix.jobs/jobs/9c6ef9a4-60ef-49d0-a366-e106fdf9fa80) - Carta - Toronto, Canada - CA$158k – CA$197k/yr
- [Senior Counsel, Product](https://hotfix.jobs/jobs/a76b3e1c-56af-4bef-af7b-71391edab39d) - Headway - Remote - $179k – $280k/yr
- [Senior Counsel](https://hotfix.jobs/jobs/c79d5d5d-d593-4485-83e4-45732613813c) - Rad AI - San Francisco, CA - $180k – $230k/yr

**Apply:** https://hotfix.jobs/jobs/8402dad8-ea62-489d-8aa8-c1e14b4422d4
**Canonical:** https://hotfix.jobs/jobs/8402dad8-ea62-489d-8aa8-c1e14b4422d4