# Staff Product Designer, Benefits

**Company:** [Gusto](https://hotfix.jobs/companies/gusto)
**Location:** San Francisco, CA, Denver, CO, New York, NY, Seattle, WA
**Role:** Product Design
**Salary:** $177k – $222k/yr
**Skills:** Figma, Ai Prototyping, Prompt Engineering, Design Systems, Service Design, UX Design, Ai-Assisted Development, Cursor, Claude Code, Prototyping
**Posted:** 2026-04-01

> Leads design of new AI-native Benefits product offerings at Gusto, creating end-to-end experiences for employers and employees while integrating AI for complexity reduction and decision support. Partners cross-functionally to ship production UI via AI tools, focusing on trust, scalability, and human-AI collaboration.

## Job Description

## Responsibilities

- Lead 0→1 discovery and design for a new Benefits product offering—from problem framing to MVP definition—grounded in real employer + employee workflows.
- Design end-to-end service experiences across employer, employee, and internal ops workflows—identifying where AI can reduce complexity while keeping decisions clear and controllable.
- Design AI-assisted decision moments that help customers choose and act with confidence.
- Design the system that makes AI safe and scalable: define objects, rules, states, and exception paths plus guardrails for when AI should defer to humans.
- Make data legible and operational: shape the information model and UX so humans and AI can collaborate—clean inputs, clear outputs, and structured handoffs that reduce errors and rework.
- Build product feedback loops that improve AI quality over time: define success metrics, evaluation signals, and human-in-the-loop review patterns to continuously tune guidance, routing, and automation.
- Design in code to ship faster: use AI-assisted dev tools (e.g., Cursor, Claude Code) to prototype and deliver production-quality UI, collaborating tightly with engineering and shaping reusable patterns.

## Requirements

- Partner cross-functionally to define human-in-the-loop workflows, and set principles for fairness, privacy, and trust.
- Design with AI as a core material—prototyping, refining prompts, and integrating AI behaviors that adapt responsibly to user context. Guide teams in balancing automation with transparency and control.
- Redesign service blueprints where AI plays an active role—automating routine workflows, predicting needs, and escalating complex cases to humans with transparency and context.
- Define area strategy using measurable bets and experimentation; partner with Analytics and AI teams to track and evaluate impact.
- Scale quality through reusable patterns, thoughtful critique, and mentorship; balance exploration with delivery.
- Influence cross-functional strategy across teams; resolve complex trade-offs and guide design through ambiguity.
- Coach across teams, build onboarding and training programs, and raise the bar for craft and systems thinking.

## Compensation

Cash compensation range: $146,000/yr to $183,000/yr in Denver & most remote locations, $177,000/yr to $222,000/yr in San Francisco, Seattle & New York.

## Similar roles

- [Staff Product Designer, Growth](https://hotfix.jobs/jobs/3278ba9d-4781-4144-921f-72fcd334051d) - Checkr - Denver, CO - $178k – $247k/yr
- [Staff Product Designer](https://hotfix.jobs/jobs/62eb8833-9059-4fce-a2f3-9f257780dc6e) - Artisan - San Francisco, CA - $175k – $275k/yr
- [Staff Product Designer](https://hotfix.jobs/jobs/3096d85b-b69a-41af-98cd-6916f24e2850) - Typeface - Palo Alto, CA - $175k – $200k/yr
- [Staff Product Designer](https://hotfix.jobs/jobs/7bee4c0f-ad1f-4e90-a63b-cc01f5507853) - OpenSea - Remote - $175k – $275k/yr
- [Staff Product Designer](https://hotfix.jobs/jobs/b202b037-6a84-4e9b-a6ae-a0991461f17e) - Fieldguide - Remote - $180k – $210k/yr

**Apply:** https://hotfix.jobs/jobs/81f6e72f-3488-4a8b-a536-9b495fc2adcd
**Canonical:** https://hotfix.jobs/jobs/81f6e72f-3488-4a8b-a536-9b495fc2adcd