# Sr. UX Researcher

**Company:** [Rula](https://hotfix.jobs/companies/rula)
**Location:** Remote
**Role:** UX Research
**Salary:** $180k – $221k/yr
**Experience:** 5+ years
**Skills:** User Research, Product Strategy, B2B SaaS, user retention, workflow efficiency, task automation, research roadmaps, Product Analytics, ux design principles, healthcare research
**Posted:** 2026-07-29

> Senior UX Researcher leading end-to-end research to understand patient and provider needs in mental healthcare. Translate insights into product strategy and workflows, partnering with Product, Design, Engineering, and Data teams in a fast-paced environment.

## Job Description

## Responsibilities
- Lead end-to-end research initiatives that inform product strategy and improve various workflows across Rula.
- Partner closely with Product, Design, Engineering, and Data teams to ensure decisions are grounded in meaningful user insights and behavioral data.
- Identify high-impact research opportunities, define research roadmaps, and turn signals from users, product analytics, and feedback into insights that guide product direction.
- Frame ambiguous product questions into clear, decision-oriented research plans.
- Conduct research with audiences in a multi-sided marketplace, such as consumers and professionals.
- Influence product strategy through research.
- Collaborate with PM, Design, Analytics, and other partners, including aligning with PMs on decisions and risks, challenging product direction constructively, and translating insights into design principles.

## Requirements
- 5+ years of User Research experience with demonstrated success of building and scaling B2B SaaS, productivity tools, or operations platforms, with a clear track record of driving measurable impact in user retention, workflow efficiency, or task automation.
- The ability to frame ambiguous product questions into clear, decision-oriented research plans. Experience connecting research questions directly to "build / don’t build / what to build" decisions.
- Experience conducting research with audiences in a multi-sided marketplace, such as consumers and professionals.
- The capacity to balance speed, rigor, and product constraints, such as proposing realistic research plans for a one-month timeline.
- Experience influencing product strategy through research.
- Experience collaborating with PM, Design, Analytics, and other partners.

## Nice-to-Haves
- Experience conducting research across multiple connected product surfaces, such as mobile and web.
- Past work with internal clinical, support, operations, or other expert teams.
- Healthcare, mental health, or another sensitive product area exposure and experience.

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