# Implementation Manager

**Company:** [Flagright](https://hotfix.jobs/companies/flagright)
**Location:** San Francisco, CA
**Role:** Solutions Architecture
**Experience:** 3+ years
**Skills:** API Integrations, Data Migration, Project Management, Stakeholder Management, SQL, AWS, Cloud Data Systems, Event-Driven Systems, GDPR, Pci-Dss
**Posted:** 2026-06-11

> Own end-to-end execution of complex enterprise software implementations for a financial crime compliance platform. Manage project plans, technical integrations, stakeholder coordination, go-lives, and post-launch stabilization.

## Job Description

## Key Responsibilities
- **Complex Project Delivery**: Own the execution of complex, enterprise implementations end to end. Run the project plan, the critical path, the workstream coordination, and the risk log.
- **Discovery & Solution Design**: Work with the customer to understand their environment, use cases, and compliance requirements, and translate them into a clear implementation plan and configuration.
- **Integration & Onboarding**: Guide customers through technical integration with the Flagright platform, including API integration, data migration, backfills, and validation.
- **Project Management**: Build and maintain the project plan, own the critical path and timeline, coordinate workstreams across the customer, engineering, and product, track dependencies and risks.
- **Stakeholder Management**: Map and manage the stakeholders on both sides of a delivery, from the customer's project sponsors and technical teams to internal engineering and product.
- **Go-Live Execution**: Plan and run dry runs and cutovers. Take a launch from "the configuration is ready" to "it works in production for this customer."
- **Training & Enablement**: Train customer teams on the platform and produce the documentation and runbooks.
- **Hypercare & Stabilization**: Stay engaged through the post go-live period, resolving issues quickly and ensuring the deployment is stable.
- **Risk & Issue Management**: Identify risks early, manage issues to resolution, and escalate proactively.

## Requirements
- 3-5 years of experience in delivery, implementation, or technical project management, ideally for a B2B software product sold to enterprise customers.
- Track record of personally owning complex deliveries from kickoff to a live, stable production state.
- Strong project management skills: building and owning a project plan, holding a critical path, sequencing work, tracking risks and dependencies.
- Strong stakeholder management skills: aligning customer and internal stakeholders with competing priorities, setting and holding expectations.
- Technical fluency with APIs, data, and integrations; comfortable holding technical conversations with engineers and customers.
- Excellent written and verbal communication skills in English.
- Ability to work independently, take ownership of tasks, and meet deadlines consistently.
- Travel flexibility for customer meetings or team gatherings, as needed.

## Preferred Skills
- Understanding of anti-fraud, anti-money laundering, or compliance domains.
- Previous experience implementing software for banks or large, regulated financial institutions.
- Exposure to cloud data and event-driven systems, such as AWS, streaming pipelines, or columnar stores.
- Hands-on comfort with SQL or scripting to validate data during a migration or backfill.
- Understanding of financial data security and privacy regulations, such as GDPR or PCI-DSS.

## Benefits
- Housing subsidy for those living within 1 mile of the office.
- Position with direct exposure to leadership and influence on GTM strategy.
- Product with clear, real-world differentiation.
- High-bar environment focused on execution, learning, and continuous improvement.
- Equity from day 1 at a Y Combinator startup.
- Work alongside a highly competent, top-tier team, including professionals from Y Combinator, ex AWS, and Palantir.
- Low-bureaucracy environment, minimal meetings, and an asynchronous communications culture.

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