# Program Manager, Communications

**Company:** [Anthropic](https://hotfix.jobs/companies/anthropic)
**Location:** San Francisco, CA, New York, NY
**Role:** Communications
**Salary:** $255k – $320k/yr
**Experience:** 10+ years
**Skills:** Program Management, Communications Operations, Campaign Planning, Crisis Response, Stakeholder Management, Cross-Functional Coordination, Process Design, Strategic Planning, Executive Communication, Project Prioritization
**Posted:** 2026-08-04

> Lead high-stakes communications programs at Anthropic, structuring campaigns, crisis response, and cross-functional coordination for product launches and major announcements. Requires 10+ years in program management or communications operations with proven ability to bring clarity to fast-moving, high-pressure situations.

## Job Description

## Responsibilities
- Run the operating rhythm for major campaigns: planning, prioritization, status reporting that keeps leadership informed without slowing the team down, and retrospectives that produce real improvements
- Translate fast-changing, ambiguous projects into clear workstreams, owners, timelines, and decision points, so the comms team always knows what's happening, who owns what, and which decisions are needed when
- Serve as a strategic thought partner: bring recommendations, surface risks and tradeoffs early, and drive decisions under pressure
- Build alignment and drive accountability across a wide range of cross-functional partners (Product, Marketing, Policy, Legal, Research, and executive teams), often without formal authority
- Anticipate operational bottlenecks before they hit and resolve them, often with incomplete information and compressed timelines
- Design and continuously improve the team's operating framework: launching playbooks, crisis response protocols, escalation paths, and cross-team coordination models, so each subsequent cycle becomes easier

## Requirements
- 10+ years of experience in program management, communications operations, or a closely-related discipline, including significant time working in or alongside communications teams
- Deeply understand how communications functions work — how campaigns are built, how media moments unfold, and how crisis response operates in practice
- Have led complex, high-visibility programs under pressure, with a track record of bringing calm, structure, and momentum to chaotic situations
- Have experience with high-growth teams whose processes need to scale as fast as they are
- Can influence and align senior stakeholders across very different functions and working styles, without relying on formal authority
- Possess impeccable organizational skills, paired with the judgment to know when process creates clarity and when it gets in the way
- Think strategically in real time — connecting the immediate fire drill to the bigger picture and helping leadership see around corners
- Are genuinely flexible: comfortable with last-minute pivots, shifting priorities, and plans that change mid-flight
- Are relentless about follow-through: you don't let things drop, even when the team is at its busiest
- Communicate with exceptional clarity, especially when synthesizing messy situations for executive audiences

## Nice-to-Haves
- In-house communications or agency experience at a high-growth technology company
- Direct experience supporting crisis communications or rapid-response efforts
- Experience standing up program management or operations functions from scratch
- Familiarity with the AI landscape and the issues shaping the public conversation around it

## Compensation & Benefits
- Annual Salary: $255,000—$320,000 USD
- We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues

## Similar jobs

- [US Congressional Lead, Global Affairs](https://hotfix.jobs/jobs/d9744dd3-ff5e-4f0a-a4a5-3696bcc7d855) - OpenAI - Washington, DC - $252k – $280k/yr
- [Business Communications Lead, Cybersecurity](https://hotfix.jobs/jobs/e99ecfc2-d122-45ff-9852-dd74eacaf00c) - OpenAI - San Francisco, CA - $287k – $318k/yr
- [Executive Communications Writer](https://hotfix.jobs/jobs/7de043e0-42f4-4001-ab08-d3d1628835ce) - Anthropic - San Francisco, CA - $295k – $345k/yr
- [Senior Internal Communications Manager, People](https://hotfix.jobs/jobs/7413b640-a03f-422d-83f4-65aea7574d79) - Coinbase - Remote - $206k – $242k/yr
- [Senior Internal Communications Manager](https://hotfix.jobs/jobs/5a88c23e-034f-4be8-8a50-78f81e0f4c54) - Coinbase - Remote - $206k – $242k/yr

**Apply:** https://hotfix.jobs/jobs/80fe7015-2828-4423-87f2-39e77edd3932
**Canonical:** https://hotfix.jobs/jobs/80fe7015-2828-4423-87f2-39e77edd3932