# Client Director - AEP

**Company:** [Celonis](https://hotfix.jobs/companies/celonis)
**Location:** Remote
**Role:** Account Management
**Experience:** 12+ years
**Skills:** Enterprise Saas, Strategic Account Management, Utilities, Arr Growth, Nrr Growth, Enterprise Sales, C-Suite Engagement, Commercial Negotiation, Roi Modeling, Tco Analysis, ERP, Supply Chain, Finance Transformation, Agentic AI, Process Orchestration
**Posted:** 2026-08-25

> Own the long-term commercial strategy, executive relationships, and expansion roadmap for AEP, growing and protecting a strategic enterprise account. The role requires 12+ years in enterprise SaaS sales or strategic account management, utilities expertise, and a proven record of multi-year ARR growth.

## Job Description

## Responsibilities
- Own the commercial relationship for a focused portfolio of strategically important enterprise accounts, serving as the primary executive contact across the C-suite.
- Develop and execute expansion roadmaps to drive ARR and NRR growth across business units, geographies, use cases, and platform capabilities.
- Lead commercial negotiations for expansions, renewals, and multi-year enterprise agreements with Deal Desk and Legal.
- Convert adoption milestones and realized value into renewal confidence and expansion urgency with Client Value Partners and Value Engineering.
- Lead forward-looking, commercially anchored executive business reviews.
- Position Celonis as a strategic platform within the customer’s operations, AI, LLM, automation, and agentic AI investments.
- Identify and mitigate commercial risks including sponsor departures, competitive displacement, implementation fatigue, and budget consolidation.
- Maintain account plans, pipeline strategy, growth-target coverage, and forecast accuracy.
- Codify account strategies, expansion motions, and transformation approaches for the broader Strategic Accounts practice.

## Requirements
- 12+ years of experience in enterprise SaaS sales or strategic account management.
- At least 5 years managing accounts with $5M+ ARR.
- Deep utilities industry expertise.
- Preferred direct experience with AEP leading transformation initiatives or serving as a strategic consultant or Client Director.
- Demonstrated success growing ARR within named accounts over multi-year horizons.
- Executive presence and credibility with CFOs, COOs, CIOs, and other C-suite stakeholders.
- Experience navigating ERP consolidations, cloud migrations, M&A, and organizational restructuring.
- Expertise in ROI modeling, TCO analysis, and value benchmarking.
- Ability to manage long deal cycles and 12–24+ month expansion arcs.
- Experience working in team-selling models with value engineering, professional services, partners, and extended GTM teams.

## Nice-to-haves
- Background in ERP, supply chain, finance transformation, or AI-native enterprise platforms.
- Familiarity with agentic AI, automation, or intelligent process orchestration.

## Compensation and Benefits
- Restricted Stock Units (RSUs) and merit-based refresh grants for full-time employees.
- 24 weeks of fully paid parental leave for primary carers and 12 weeks for supporting carers.
- Unlimited PTO in applicable regions and generous PTO globally.
- Flexible hybrid work model.
- Learning and mentorship programs with access to a dedicated learning platform.
- Subsidized Wellhub memberships, mental health counseling, and Wellness Weeks.
- Paid Impact Days for community and environmental volunteering.
- Inclusion and belonging programs.
- Visa sponsorship is not offered for this role.

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