# Strategic Account Executive - Consumer & Retail

**Company:** [ElevenLabs](https://hotfix.jobs/companies/elevenlabs)
**Location:** Zurich, Switzerland
**Role:** Account Executive
**Experience:** 7+ years
**Skills:** SaaS, Strategic Sales, Enterprise Sales, Conversational AI, Generative AI, LLMs, Api Platforms, Voice Ai, Audio Ai, Enterprise Procurement, Solutions Engineering, Customer Success, Swiss German
**Posted:** 2026-08-25

> Drives strategic enterprise sales across Switzerland’s Consumer & Retail sector, advising senior leaders on conversational AI and voice-agent applications. The role requires 7+ years of quota-carrying technology sales experience, complex deal leadership, executive relationships, and fluency in Swiss German or other relevant languages.

## Job Description

## Responsibilities
- Build and manage a portfolio of strategic accounts across Switzerland, focused on Consumer & Retail.
- Identify opportunities for conversational AI, customer engagement, contact-center automation, and operational efficiency.
- Lead consultative, multi-stakeholder sales cycles and develop business cases for senior executives and economic buyers.
- Develop account strategies to expand the company’s presence in the Swiss Consumer & Retail sector.
- Navigate complex procurement and organizational structures.
- Partner with Customer Success, FDEs, and Solutions Engineering on onboarding, deployment, and account expansion.
- Advise C-suite and senior operations leaders on generative AI, voice interfaces, and conversational agents.

## Requirements
- 7+ years of quota-carrying strategic sales experience in SaaS or technology.
- Experience with AI, generative AI, LLM-based products, or API-driven platforms is preferred.
- Proven success closing complex, multi-stakeholder deals involving business, IT, legal, and procurement.
- Established network in the Swiss Consumer & Retail landscape.
- Strong executive presence and ability to build C-suite and board-level relationships.
- Experience selling technical solutions to product and engineering leaders.
- Ability to translate complex technology into business value.
- Deep understanding of enterprise procurement and legal processes in Switzerland.
- Comfort working in an early-stage, high-growth environment and developing new playbooks.
- Passion for voice and audio AI.
- Customer- and product-driven mindset.
- Swiss German is preferred; Swiss German and French fluency is a strong plus.
- Strong English is required for internal collaboration.

## Compensation & Benefits
- Annual discretionary professional-development stipend.
- Annual discretionary stipend for meeting colleagues socially.
- Annual company offsite.
- Monthly co-working stipend for employees outside main hubs.

## Similar jobs

- [Enterprise Account Executive, AI Natives](https://hotfix.jobs/jobs/1d4406e6-6ea5-4ad2-866c-a1fae29c3ef2) - MongoDB - London, United Kingdom
- [Strategic Account Executive](https://hotfix.jobs/jobs/e6382041-c263-4a54-a5be-7161f88fa422) - ElevenLabs - Milan, Italy
- [Senior Strategic Account Executive, Employer](https://hotfix.jobs/jobs/6f20081b-5647-4128-a98e-799f75db1f34) - OpenLoop - Remote
- [Enterprise Account Executive, Observability](https://hotfix.jobs/jobs/0c62f13a-c63a-4388-9d82-9eb1b0f62764) - Snowflake - Remote - $134k – $176k/yr
- [Account Executive](https://hotfix.jobs/jobs/78ca77e5-e16c-49cc-9720-653e4aebfd4d) - Keycard - Remote

**Apply:** https://hotfix.jobs/jobs/8056d7af-52f5-4498-9a11-a02c62f6ec96
**Canonical:** https://hotfix.jobs/jobs/8056d7af-52f5-4498-9a11-a02c62f6ec96