# Software Engineer, Reliability

**Company:** [OpenAI](https://hotfix.jobs/companies/openai)
**Location:** San Francisco, CA
**Role:** DevOps / SRE
**Salary:** $230k – $490k/yr
**Skills:** Kubernetes, Terraform, CloudFormation, Datadog, Prometheus, Grafana, Splunk, Infrastructure As Code, Microservices, Cloud Infrastructure
**Posted:** 2025-10-17

> Builds and maintains scalable, reliable infrastructure including testing tools, automation, and resource management platforms for AI systems. Collaborates cross-functionally to ensure high availability, performance, and fault tolerance in a fast-paced environment.

## Job Description

## Responsibilities
- Design and implement solutions to ensure the scalability of our infrastructure to meet rapidly increasing demands.
- Build and maintain the load, chaos and synthetic testing software leveraged by development teams to make the systems they design and operate more reliable.
- Build and maintain automation tools to streamline repetitive tasks and improve system reliability.
- Build and maintain the platform for CPU/storage, GPU, and network lifecycle management to drive efficiency, accountability and support dynamic optimization of our resources.
- Implement fault-tolerant and resilient design patterns to minimize service disruptions.
- Develop and maintain service level objectives (SLOs) and service level indicators (SLIs) to measure and ensure system reliability.
- Partner with researchers, engineers, product managers, and designers to bring new features and research capabilities to the world.
- Participate in an on-call rotation to respond to critical incidents and ensure 24/7 system availability.

## Requirements
- Proven experience as an SWE focused on reliability or a similar role in a fast-paced, rapidly scaling company.
- Strong proficiency in cloud infrastructure.
- Proficiency in programming languages.
- Experience with containerization technologies and container orchestration platforms like **Kubernetes**.
- Knowledge of IaC tools such as **Terraform** or **CloudFormation**.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and collaboration skills.
- Experience with observability tools such as **DataDog**, **Prometheus**, **Grafana** and **Splunk**.
- Experience with microservices architecture and service mesh technologies.
- Knowledge of security best practices in cloud environments.

## Nice-to-Haves
- Track record of accelerating engineering reliability by empowering fellow engineers with excellent tooling and systems.
- Experience utilizing **Infrastructure as Code (IaC)** principles to automate infrastructure provisioning and configuration management.
- Experience collaborating with cross-functional teams to ensure reliability and scalability in design and development.

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**Apply:** https://hotfix.jobs/jobs/8035dba5-a615-48c5-9b0e-92ccbcf5fda2
**Canonical:** https://hotfix.jobs/jobs/8035dba5-a615-48c5-9b0e-92ccbcf5fda2