# Sales Support Specialist

**Company:** [Steno](https://hotfix.jobs/companies/steno)
**Location:** Remote
**Role:** Sales Enablement
**Salary:** $69k – $83k/yr
**Experience:** 1+ years
**Skills:** HubSpot, CRM, LinkedIn, sales support, Prospecting, Client Relationship Management, calendar management, research, outbound communications, pipeline reporting
**Posted:** 2026-07-27

> Apprentice alongside Senior Account Executives to support a $10M+ book of business through client relationship operations, prospecting/research, communications, scheduling, and CRM hygiene. Ideal for those with 1-3 years sales/support experience seeking a sales career launchpad.

## Job Description

## Responsibilities
- Manage the SAE's full client engagement calendar (birthdays, firm anniversaries, case closings, follow-up cadences)
- Source, order, package, and deliver gifts, food, swag, and event tickets on time and on-brand
- Handle end-to-end logistics for lunch-and-learns, sporting events, and client happy hours, from invitation through post-event follow-up
- Identify net-new firms, new attorneys within existing accounts, and referral opportunities using proprietary and external tools (e.g. LinkedIn)
- Monitor active cases for copy order follow-up opportunities and track counsel involvement
- Deliver research-backed warm leads to the SAE
- Own some post-meeting follow-up emails, rate card delivery, and certain outbound communications on behalf of the SAE (with SAE review and approval)
- Book and coordinate meetings with internal and external stakeholders
- Execute drop-offs and drop-ins at smaller client offices to maintain relationship warmth
- Keep HubSpot current (contact enrichment, meeting notes, activity logging, follow-up reminders, pipeline reporting)
- Proactively flag gaps and close them before being asked

## Requirements
- 1–3 years of experience in sales, sales/business development, sales support, legal, or client-facing operations (or a strong internship record with demonstrable initiative)
- Exceptional organizational skills
- Communicate clearly and professionally in writing
- Comfortable with CRM tools (HubSpot experience a plus)
- Eager to learn new tech quickly
- Can work independently with high judgment
- Genuine interest in a sales career

## Compensation
- Hourly Wage: $33-$40/hr
- Bonus: up to $30,000, tied directly to your SAE's book of business growth year-over-year (full bonus at 10%+ growth; prorated at 5%–9.9% growth)

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