# Senior IT Engineer, Enterprise Systems

**Company:** [Justworks](https://hotfix.jobs/companies/justworks)
**Location:** New York, NY
**Role:** IT Support
**Salary:** $147k – $190k/yr
**Experience:** 5+ years
**Skills:** Okta, Jira, Confluence, Google Workspace, Slack, Saas Management Platforms, Identity Governance, User Lifecycle Management, AI Tools, Automation
**Posted:** 2026-09-01

> Administer and architect enterprise SaaS platforms, lead AI enablement and automation initiatives, optimize licensing and security, and support identity lifecycle workflows. Requires 5+ years of IT systems experience and hands-on expertise with Okta, Jira, Confluence, Google Workspace, and Slack.

## Job Description

## Responsibilities
- Architect and administer core enterprise platforms, including Atlassian Jira and Confluence, Google Workspace, and Slack.
- Lead enterprise SaaS adoption, optimization, and roadmap development, including AI-native capabilities such as Slack AI and Atlassian AI.
- Administer, configure, and troubleshoot a catalog of 30+ SaaS platforms.
- Use SaaS Management Platforms to maintain visibility, optimize licenses, and ensure system health.
- Champion AI tools that accelerate solution development and engineering velocity.
- Maintain and improve user lifecycle workflows for onboarding and offboarding.
- Conduct SaaS environment audits to identify improvements, optimize resource utilization, and enhance security posture.
- Create and maintain authoritative documentation for supported applications and processes.
- Mentor junior team members and provide technical guidance.

## Requirements
- Minimum 5 years of professional IT systems experience in a fast-paced environment supporting a hybrid or distributed workforce.
- Extensive hands-on experience administering and architecting Okta, Jira, Confluence, Google Workspace, and Slack.
- Experience managing and supporting a broad portfolio of SaaS platforms beyond the core stack.
- Demonstrated interest or experience using AI tools to increase engineering velocity and automate manual work.
- Proficiency with Okta for identity governance and administration and user lifecycle initiatives.
- Ability to support infrastructure and automation teams without owning those domains.
- Ability to learn quickly, engage with technical details, and understand the products being supported.

## Nice to Have
- Experience using SaaS Management Platforms such as Productiv, Lumos, or Torii.

## Compensation
- Base wage range: **$147,000–$190,000 per year**.

## Similar jobs

- [Senior IT Engineer, Audio Visual](https://hotfix.jobs/jobs/b6dcc57f-9946-400e-9bfe-474994b2b908) - Zoox - Foster City, CA - $151k – $181k/yr
- [Senior Systems Engineer, Client Engineering](https://hotfix.jobs/jobs/e5469ea6-22a6-41e5-89ff-ec4005fc2628) - Harvey - New York, NY - $153k – $211k/yr
- [Senior Business Systems Analyst](https://hotfix.jobs/jobs/4b7fd288-b4d1-40d9-8447-7a82fcbad6a6) - Justworks - New York, NY - $137k – $165k/yr
- [Senior IT Operations Manager](https://hotfix.jobs/jobs/bebec8fe-0131-4f3b-bef6-cf882f0e725d) - Brigit - New York, NY - $135k – $155k/yr
- [IT Operations Engineer](https://hotfix.jobs/jobs/f8117b57-c4de-409b-a4a1-33a5078368ef) - Clay - New York, NY - $160k – $200k/yr

**Apply:** https://hotfix.jobs/jobs/7f111858-2155-41ad-8765-358b8fec3509
**Canonical:** https://hotfix.jobs/jobs/7f111858-2155-41ad-8765-358b8fec3509