# Enterprise Account Executive

**Company:** [Retell AI](https://hotfix.jobs/companies/retell-ai)
**Location:** Redwood City, CA
**Role:** Account Executive
**Salary:** $230k – $320k/yr
**Experience:** 5+ years
**Skills:** Enterprise Sales, SaaS Sales, AI Sales, MEDDPICC, Sales Forecasting, business case development, pilot design, Technical Sales, multithreading, commercial negotiation, CRM, ccaas, contact center sales
**Posted:** 2026-07-15

> Enterprise Account Executive responsible for owning the full sales cycle of complex deals with enterprise contact centers. Requires 5+ years enterprise SaaS/AI sales experience closing large deals, MEDDPICC expertise, technical fluency, and ability to build business cases and drive pilots to production.

## Job Description

## Key Responsibilities
- Own the full sales cycle for complex enterprise deals from first conversation through signed production agreement, including discovery, solution positioning, business-case development, technical validation, security and procurement, commercial negotiation, and executive alignment.
- Understand customer’s call center operations, technology stack, use cases, and success criteria; translate into deployment roadmap and vision for transformation with Retell.
- Design and structure tightly scoped pilots with clear stakeholders, timelines, metrics, production requirements, and commercial next steps; maintain urgency to drive conversion to production.
- Use MEDDPICC for rigorous deal qualification, identifying economic buyer, decision process, criteria, champion, competition, procurement, and quantified pain; maintain accurate forecasts and address risks.
- Build and quantify business cases connecting Retell’s capabilities to outcomes like automation rate, resolution rate, cost reduction, customer experience, revenue impact, and deployment speed.
- Navigate complex buying committees by building relationships across executives, contact center leaders, IT, security, procurement, legal, product, and technical teams; multithread accounts for alignment.
- Partner with solutions engineering, FDE, product, and engineering teams to demonstrate platform, validate integrations, resolve blockers, and design scalable solutions.
- Drive successful production implementation and expansion across use cases, teams, units, and geographies by partnering with deployment and customer success teams.
- Represent customer voice internally by communicating objections, competitive intelligence, product gaps, and enterprise requirements to product and leadership teams.

## Requirements
- 5+ years of enterprise sales experience at a high-growth SaaS or AI company, with a track record of closing large, complex enterprise deals.
- Experience selling technical products to enterprises, ideally in contact centers, CCaaS, CRM, communications infrastructure, or AI.
- Proven ability to manage long, multi-stakeholder sales cycles involving business leaders, IT, security, legal, procurement, and executives.
- Strong track record designing successful pilots, building quantified business cases, and converting technical evaluations into large-scale production deployments.
- Skilled in MEDDPICC, multithreading, commercial negotiation, pipeline management, and accurate forecasting.
- Strong executive presence with technical fluency to build credibility with both business and engineering stakeholders.
- Highly organized, proactive, and accountable; able to create urgency and drive complex deals with limited structure.

## Nice-to-Haves
- 5–10 years of enterprise SaaS or AI sales experience consistently closing complex six- and seven-figure deals.
- Personally owned the entire enterprise sales cycle from outbound and discovery through pilots, procurement, negotiation, executive alignment, and signed production agreements.
- Ability to speak confidently with CTOs on APIs, integrations, security, and AI architecture, and with VPs/COOs on ROI, automation rates, and business impact.
- Deep knowledge of MEDDPICC to qualify opportunities, build alignment, forecast, and manage risk.
- Thrive in early-stage, high-growth environments without a playbook; create pipeline, build relationships, drive urgency, and move opportunities to production.

## Compensation and Benefits
- Cash: $230k - $320k (includes commissions)
- Equity: Provided
- 100% coverage for medical, dental, and vision insurance
- $70/day DoorDash credit for meals
- $200/month wellness reimbursement
- $300/month commuter reimbursement
- $75/month phone bill reimbursement
- $50/month internet reimbursement

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