# Default Servicing Specialist

**Company:** [Hometap](https://hotfix.jobs/companies/hometap)
**Location:** Remote
**Role:** Account Management
**Salary:** $65k – $65k/yr
**Experience:** 2+ years
**Skills:** Mortgage Servicing, Default Servicing, Loan Post-Closing, Foreclosure Documents, Bankruptcy Documents, Deed Of Trust, Pacer, Property Reports, County Records Research, Legal Documents
**Posted:** 2026-05-13

> Monitors investment portfolio for default events, acts as SPOC for homeowners in default, conducts due diligence on property status, and ensures compliance with guidelines. Requires 2+ years in mortgage/default servicing and a bachelor's degree.

## Job Description

## Responsibilities
- Function as the Single Point of Contact (SPOC) with Homeowners when an investment enters a defaulted status.
- Place outbound calls to Homeowners, send and respond to emails, and take inbound calls.
- Review weekly reports regarding property status including sale of home, tax status, new liens, foreclosure, bankruptcy, etc.
- Complete initial due diligence on events of default including ordering property reports, researching county websites, research in Pacer, etc.
- Learn and adhere to all investor guidelines and Hometap’s Option Purchase Agreement.
- Review all incoming Legal documents and upload them to system of record.
- Accurately enter data and maintain electronic files within the system of record.
- Complete all default tasks assigned within set timeframes.
- Comply with all state and federal guidelines.
- Partner with Legal team on adverse events when necessary.

## Requirements
- 2+ years of experience with mortgage servicing, loan post-closing, or default servicing.
- Experience reading mortgage and/or default documents (i.e. mortgages, deed of trust, foreclosure and bankruptcy documents, trusts and titles).
- Relentless attention to detail with a high degree of accuracy.
- Ability to multitask and work under pressure within a deadline-oriented environment.
- Comfort working independently as well as in a team environment, with a desire to take ownership of work.
- Strong client service skills, and an ability to communicate professionally with others.
- Bachelor’s degree, ideally in business, finance or a related field.

## Compensation
- Annual compensation: $65,000.
- Meaningful equity.
- Generous medical, dental, and vision coverage, work-from-home stipend, parental leave, and paid time off.

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