# Manager, Value Engineering

**Company:** [Celonis](https://hotfix.jobs/companies/celonis)
**Location:** Bengaluru, India
**Role:** Customer Success
**Experience:** 15+ years
**Skills:** Process Intelligence, Process Mining, Value Selling, Customer Success, Strategic Transformation, Change Management, Project Management, Executive Stakeholder Management, Dashboards, Applications, Action Flows, Operating Models, Finance, Supply Chain
**Posted:** 2026-08-05

> Leads a Value Engineering team and owns customer value journeys from acquisition through adoption, renewal, and expansion. The role combines strategic transformation, executive stakeholder management, value-selling expertise, Process Intelligence implementation, and hands-on talent development.

## Job Description

## Responsibilities

### Identify and Frame Value for Prospects and Customers
- Own the end-to-end customer value journey, including landing, expansion, adoption, and renewal of accounts.
- Translate customers’ strategic objectives into high-impact Celonis use cases and evangelize Process Intelligence across prospects and customers.
- Communicate value opportunities and strategic roadmaps to C-level executives in partnership with sales leadership and Celonis executives.
- Serve as an executive sponsor across the customer portfolio and position Celonis as a strategic business transformation platform.

### Create and Scale Value Across the Portfolio
- Lead customers through the Celonis Value Journey and support deployment of new features, applications, and products across the customer base.
- Drive strategic growth programs focused on value creation and customer success.
- Architect improvement initiatives, manage organizational change, and pioneer new methodologies within the Value Engineering organization.
- Direct Value Engineering, Services, and Ecosystem resources throughout the customer value journey to deliver durable business outcomes.
- Build and maintain strategic customer relationships as an executive sponsor.
- Host Quarterly Business Reviews (QBRs) and Executive Business Reviews (EBRs) to communicate outcomes and realized value to senior management and C-level stakeholders.

### Grow and Lead Talent
- Recruit and develop Value Engineers while maintaining high standards for talent excellence.
- Develop talent through hands-on leadership, continuous feedback, coaching, and mentorship.
- Allocate resources effectively to achieve company targets related to sales, renewals, customer value, and adoption.
- Proactively communicate successes, risks, and opportunities within the organization.

## Requirements

### Domain and Industry Expertise
- 15+ years of business domain expertise in areas such as Finance or Supply Chain.
- Experience leading strategic transformation initiatives, such as Shared Services Transformation or System Transformation.
- Ability to develop compelling customer value roadmaps.
- Deep understanding of industry trends and C-suite strategic priorities.
- Ability to build integrated Process Intelligence roadmaps aligned with customer business goals.

### Product and Value Realization Expertise
- Experience guiding customer IT teams through their Celonis Process Intelligence journey.
- Hands-on ability to demonstrate the value of Process Intelligence by building dashboards, applications, and Action Flows.
- Proven ability to accelerate customer value realization.
- Track record of identifying and prioritizing use cases, implementing improvement initiatives, and driving organizational change.
- Experience establishing operating models and training users so customers realize value and renew or expand subscriptions.

### Project, Commercial, and Stakeholder Management
- Ability to plan and manage project scope, expectations, deliverables, and timelines.
- Experience leveraging partners within the Celonis ecosystem where appropriate.
- Experience preparing and presenting results to internal and external stakeholders, including senior leadership and executive teams.
- Experience applying value-selling methodologies across discovery, qualification, value assessment, and Proof of Value (PoV) engagements.
- Ability to demonstrate the full value potential of the Celonis Process Intelligence Platform.
- Ability to qualify Value Engineering engagements, conduct customer discovery sessions, allocate resources efficiently, and champion value-selling methodologies.

### Leadership and Communication
- Proven ability to lead by example with a hands-on leadership style.
- Ability to support teams directly while acting as a role model across the organization.
- Native or near-native fluency in English and German, with excellent written and verbal communication skills.

## Compensation and Benefits
- Restricted Stock Units (RSUs) and merit-based refresh grants for full-time employees.
- Inclusive parental leave: 24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers.
- Flexible hybrid work model, with unlimited PTO in applicable regions and generous PTO globally.
- Learning and development through a 70-20-10 framework, mentorship programs, and a dedicated learning platform.
- Subsidized Wellhub memberships, mental health counseling, and Wellness Weeks.
- Paid time off for annual Impact Days supporting community and environmental causes.
- Inclusion Think Tank and annual Inclusion Days.
- Mission-led work focused on customer value, team excellence, ownership, and sustainability.

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