# Provider Operations & Support

**Company:** [OpenRouter](https://hotfix.jobs/companies/openrouter)
**Location:** Remote
**Role:** Business Operations
**Experience:** 2+ years
**Skills:** TypeScript, JavaScript, Python, Git, Curl, Postman, LangChain, Llamaindex, API, Cloud
**Posted:** 2026-01-29

> Manages AI model launches and provider onboarding at an LLM marketplace, running end-to-end playbooks, coordinating integrations, and building internal tools for benchmarks and operations. Requires 2-3 years experience, scripting in TypeScript/JavaScript/Python, and AI passion.

## Job Description

## Key Responsibilities

### Model Launches & Provider Partnerships (~60%)
- Run end-to-end launch playbooks: scoping, test plans, latency/quality checks, pricing & quotas, docs, and announcement assets.
- Coordinate with model providers to integrate, QA, and hit ship dates.
- Maintain clear versioning and release notes; manage deprecations and migrations.

### Tooling for benchmarks, onboarding and internal operations (~40%)
- Build internal tools to help speed up the model onboarding process.
- Build internal evals to evaluate models and endpoints quickly.
- Document internal processes and prime them for automation.

## About You

**Experience:** 2-3 years in a startup, solutions engineering, product ops, or similar.

**Technical Skills:** Comfortable building demos and scripts; can read API docs and troubleshoot with logs/cURL/Postman. Experience with TypeScript/JavaScript and/or Python. Git-literate. **Bonus:** familiarity with LangChain/LlamaIndex, benchmarking/evals, or basic cloud/observability.

**Mindset:** Ambitious owner, fast learner, bias to ship. Passionate about AI and developer experience.

**Education:** CS/Engineering degree is a plus, not required with demonstrated technical aptitude.

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**Apply:** https://hotfix.jobs/jobs/7d93c168-b46d-4aae-bdc3-ac9e81e1f7b9
**Canonical:** https://hotfix.jobs/jobs/7d93c168-b46d-4aae-bdc3-ac9e81e1f7b9