# Data Analyst

**Company:** [Supernova Technology](https://hotfix.jobs/companies/supernova-technology)
**Location:** Remote
**Role:** Data Analytics
**Experience:** 2+ years
**Skills:** SQL, Relational Databases, Power BI, Tableau, Looker, Excel, Google Sheets, Python, R, APIs, Sftp, Message Queues, AWS, Azure, Data Validation
**Posted:** 2026-08-26

> Analyzes, validates, and reports on operational data while supporting UK and European clients with data-related issues. The role requires strong SQL, BI, database, reconciliation, and communication skills, with at least two years of relevant experience.

## Job Description

## Responsibilities

### Data Analysis & Reporting
- Collect, clean, transform, and validate data from multiple sources.
- Write and optimize SQL to investigate issues, reconcile records, and answer business and client questions.
- Build, maintain, and enhance dashboards, scheduled reports, and KPIs.
- Analyze trends and perform root-cause analysis on data discrepancies and integration or processing failures.
- Deliver clear ad hoc analysis to support decision-making.
- Support database maintenance, including integrity checks, performance tuning, backups, and access administration, in coordination with Engineering.
- Support data migrations and integrations by validating mappings, conversions, and file processing.
- Document data and processing issues.

### Customer Support
- Serve as the point of contact for UK and European clients on data, reporting, and operational queries.
- Triage and resolve tickets within SLA, escalating when needed.
- Investigate client-reported data discrepancies across systems and explain findings clearly to non-technical stakeholders.
- Monitor data jobs, file processing, and reporting pipelines to proactively identify issues.
- Maintain incident documentation, knowledge-base articles, and reporting definitions.

### Cross-Team Collaboration
- Represent customer needs to Product, Engineering, and Program Management.
- Surface recurring issues that may require product or process changes.
- Develop platform and domain expertise toward becoming a regional subject-matter expert for data and reporting.

## Requirements
- Bachelor's degree in Data Analytics, Statistics, Computer Science, Information Systems, or a related field, or equivalent practical experience.
- At least 2 years of experience in data analysis, business intelligence, or a related analytical role.
- Strong SQL skills across relational databases.
- Working knowledge of database maintenance concepts, including data integrity, performance, and access controls.
- Proficiency with a BI tool such as Power BI, Tableau, or Looker.
- Advanced spreadsheet skills in Excel or Google Sheets.
- Understanding of data quality, validation, and reconciliation practices.
- Excellent written and verbal communication skills, with the ability to explain technical issues to non-technical stakeholders.
- Ability to work independently and across UK/European and US time zones, including occasional off-hours coverage.
- Must be based in the United Kingdom.

## Nice-to-Haves
- Scripting experience for data analysis with Python or R.
- Familiarity with APIs, SFTP/file-based transfers, or message queues.
- Exposure to cloud data or logging and monitoring tools such as AWS or Azure.
- Financial services, banking, or securities-based lending experience.

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