# Enterprise Solutions Architect

**Company:** [Benchling](https://hotfix.jobs/companies/benchling)
**Location:** Boston, MA
**Role:** Solutions Architecture
**Salary:** $154k – $208k/yr
**Experience:** 5+ years
**Skills:** Lims, Eln, Mes, Les, SaaS, Jmp, Spotfire, Tableau, Benchling, Project Management
**Posted:** 2026-04-24

> Enterprise Solutions Architect advises biotech customers on IT strategy, leads technical implementations of scientific platforms like Benchling, and drives digital transformation. Requires 5+ years in biotech/pharma and scientific software, strong communication, and life sciences degree.

## Job Description

## Responsibilities
- Partner with biotechnology organizations at the forefront of innovation to assess their IT landscape, understand strategic objectives, and architect solutions that enable mission-critical outcomes
- Lead end-to-end implementation projects from discovery through successful go-live and adoption
- Provide ongoing strategic guidance, best practice education, and product engagement recommendations to maximize customer value realization
- Collaborate with cross-functional business and technology stakeholders to gather requirements, identify opportunities, and translate business needs into technical solutions in partnership with internal engineering, product, and solutions architecture teams
- Coordinate with Professional Services, Product, and Customer Success teams to orchestrate complex, global enterprise deployments
- Support Sales and Marketing in technical deal strategy, and engage with Engineering, Product, and Solutions Architecture teams to resolve complex technical challenges
- Contribute to the development and refinement of global enterprise processes, product capabilities, and best practice frameworks

## Qualifications
**Required**
- 5-10+ years of combined experience in biotechnology or pharmaceutical industry roles and scientific software implementation
- Bachelor's or Master's degree in Life Sciences, Information Management, or related field (advanced degree preferred)
- Proven track record leading global implementation teams in enterprise solution design and deployment (Benchling experience strongly preferred)
- Demonstrated ability to empathize with scientists and rapidly comprehend complex scientific concepts and workflows
- Exceptional communication skills across verbal, written, and presentation formats, coupled with strong organizational and project management capabilities
- Self-directed, adaptable professional who thrives in dynamic, fast-paced environments
- Comfortable operating across functions, organizational levels, and geographies with diverse stakeholder groups
- Willingness to travel to customer sites up to 30% based on project requirements

**Preferred**
- 5+ years of client-facing software implementation and/or consulting experience, with demonstrated success delivering enterprise-scale SaaS projects
- Hands-on experience implementing scientific/informatics platforms such as LIMS, ELN, MES, LES, and analytical tools including JMP, Spotfire, or Tableau

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