# Senior Business Analyst

**Company:** [WHOOP](https://hotfix.jobs/companies/whoop)
**Location:** Boston, MA
**Role:** Business Operations
**Experience:** 5+ years
**Skills:** SQL, Python, Data Visualization, Experimentation, Dashboarding, Conversion Analytics, Funnel Analysis, Business Impact Analysis, Cost Analysis, Reporting
**Posted:** 2026-06-09

> Senior Business Analyst partnering with Platform Engineering to quantify infrastructure, security, and authentication impacts on conversion, engagement, and retention. Requires 5-7 years analytics experience, SQL, and a bachelor's degree.

## Job Description

## Responsibilities
- Measure how platform and security changes — such as authentication flows, account policies, and infrastructure decisions — affect key business metrics including conversion, engagement, and retention.
- Design and analyze experiments to quantify the tradeoffs between security controls and member friction, informing product roadmap decisions.
- Analyze member sign-in and purchase funnels across mediums and authentication methods, identifying drop-off points and recommending optimizations.
- Partner with Finance on Gross Margin, COGS, and cloud hosting cost analysis, helping the team understand unit economics and availability tradeoffs.
- Build dashboards and reports to provide ongoing visibility into the account, password, and security landscape - tracking progress toward team goals.
- Serve as the analytical thought partner to the team.

## Requirements
- 5–7 years of experience in a deeply analytical role, preferably within a product, platform, growth, or engineering-focused environment.
- Bachelor's degree in Business, Economics, Math, Statistics, Data Science, or a related field.
- Strong track record delivering value in an analytics organization - preferably in a direct-to-consumer or technology environment.
- Creative approach to problem-solving - demonstrated ability to distill complex data into clear, actionable insights and effectively communicate them to stakeholders.
- Strong technical and analytical skills; SQL skills required, Python experience a plus.
- Strong oral and written communication skills, with comfort presenting to senior leadership.
- Excellent attention to detail with the ability to handle multiple tasks efficiently.
- Proficiency with data visualization tools.

## Similar roles

- [Senior Programs & Business Operations Lead, Airbnb Services](https://hotfix.jobs/jobs/4580e906-b9c2-476a-8aec-828e9bb72e02) - Airbnb - Remote - $204k – $249k/yr
- [Senior Operations Specialist](https://hotfix.jobs/jobs/135f1597-2de2-47c9-8945-e38276aea091) - Lightning AI - New York, NY - $140k – $160k/yr
- [Business Operations Lead](https://hotfix.jobs/jobs/444e6f3c-0bf1-40a5-9d11-225ba4a8227f) - Prelim - Remote - $170k – $180k/yr
- [Senior Lead, DTC Commercial Planning & Strategy](https://hotfix.jobs/jobs/d9d432c0-eafc-4d28-98ff-8f9dd1e1ea6a) - WHOOP - Boston, MA
- [Manager, Strategic Sourcing, AI Infrastructure & Services](https://hotfix.jobs/jobs/aadad03f-fe4b-48f0-a339-a60927725267) - Datadog - New York, NY - $128k – $187k/yr

**Apply:** https://hotfix.jobs/jobs/7c1f2943-8117-480e-8905-f98d760aeb23
**Canonical:** https://hotfix.jobs/jobs/7c1f2943-8117-480e-8905-f98d760aeb23