# Director of Solutions Engineering - EMEA Strat

**Company:** [Decagon](https://hotfix.jobs/companies/decagon)
**Location:** London, United Kingdom
**Role:** Sales Engineering
**Salary:** £200k – £250k/yr
**Experience:** 8+ years
**Skills:** Enterprise Ai, API Integrations, Production Architectures, Proof Of Concepts, Solutions Architecture, SDKs, Telephony Infrastructure, Llm Architecture, Prompt Engineering, Ai Evaluation
**Posted:** 2026-08-13

> Leads and scales Decagon’s pre-sales Solutions Engineering organization while supporting strategic enterprise engagements. The role requires 7+ years in technical pre-sales, team leadership experience, and strong expertise in enterprise AI deployments, integrations, and executive-level consulting.

## Job Description

## Responsibilities
- Hire, mentor, and manage a team of Solutions Engineers, providing technical guidance, coaching, and career development.
- Establish and operationalize best practices for pre-sales solutioning, proof-of-concepts, and technical validation.
- Partner with Sales leadership to co-develop go-to-market strategies and align technical execution with business goals.
- Engage directly with strategic enterprise prospects and customers through discovery, solution design, and ROI validation.
- Ensure the team delivers compelling demonstrations, prototypes, and solution architectures tailored to customer needs.
- Foster cross-functional collaboration with Product and Engineering to bring customer insights into roadmap priorities.
- Serve as an executive-level technical representative in customer meetings, technical workshops, and industry events.
- Define scalable processes and assets to support team efficiency, repeatability, and long-term growth.
- Stay current on enterprise AI adoption patterns, integration strategies, and the evolving competitive landscape.

## Requirements
- 7+ years of experience in pre-sales technical roles such as Solutions Architect, Sales Engineer, or equivalent.
- 3+ years of experience managing or leading pre-sales or solutions engineering teams.
- Proven success working with large enterprise customers and navigating complex buying cycles.
- Strong technical proficiency with enterprise AI deployments, API integrations, and production system architectures.
- Excellent communication skills, with the ability to engage executives, business stakeholders, and technical teams.
- A collaborative, organizational mindset with a track record of building scalable teams and processes.
- Ability to thrive in fast-moving, high-growth environments with significant ambiguity.
- Strong executive presence and consultative skills.

## Nice-to-haves
- Experience in AI or generative AI pre-sales engineering or enterprise deployments.
- Familiarity with enterprise architecture design, developer tooling, SDKs, and integration patterns.
- Background in software engineering or systems engineering.
- Experience integrating telephony infrastructure or other complex enterprise systems.
- Knowledge of LLM architecture, prompt engineering, evaluation, and AI-powered solution design.
- Thought leadership experience through conferences, webinars, or published technical content.

## Benefits
- Medical, dental, and vision benefits for employees and families.
- Life insurance and disability benefits.
- Retirement plan, such as a 401(k) or pension.
- Parental leave.
- Fertility and family-building benefits through Carrot.
- Monthly wellness and lifestyle stipend.
- Daily lunches and snacks in the office.
- Take-what-you-need vacation policy; UK employees receive 25 days of statutory leave.

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