# Senior Deal Desk Analyst

**Company:** [Eve](https://hotfix.jobs/companies/eve)
**Location:** San Mateo, CA
**Role:** Revenue Operations
**Salary:** $110k – $160k/yr
**Experience:** 5+ years
**Skills:** Dealhub, HubSpot, Salesforce, CPQ, CRM, Excel, Google Sheets, BI Tools, AI Tools, Revenue Recognition
**Posted:** 2026-06-17

> Manage deal workflows, pricing reviews, and approval processes for new business, renewals, and expansions in a high-growth B2B SaaS legal tech company. Requires 5+ years in deal desk or sales ops with CPQ/CRM experience and strong financial acumen.

## Job Description

## Core Responsibilities
- Manage deal workflows across new business, renewals, and expansions from intake through booking, ensuring accuracy, compliance, and timely execution.
- Review pricing, discounting, contract terms, and billing arrangements for alignment with commercial policy, financial objectives, and revenue recognition requirements.
- Administer approval workflows, escalating non-standard transactions and complex deal structures while maintaining visibility into high-priority opportunities.
- Partner with Sales, CS, Finance, Legal, and RevOps to support renewal strategy, retention, expansion, and successful execution of commercial agreements.
- Identify inefficiencies within the quote-to-cash lifecycle and develop scalable, repeatable processes that improve operational consistency and audibility.
- Track Deal Desk and renewal performance metrics, analyze trends, and leverage insights to drive continuous process improvement.
- Evaluate AI-powered tools and automation to streamline quoting, approvals, contract review, and deal analysis while championing a continuous-improvement mindset.

## Required Qualifications
- 5+ years of total experience incorporating both Operations and execution; in deal desk, sales operations, Renewals Operations, commercial operations, or a related function in a high-growth B2B SaaS environment.
- Proven track record turning undefined, manual processes into repeatable, scalable and repeatable automated processes.
- Hands-on experience with CPQ tools (DealHub preferred), CRM platforms (HubSpot or Salesforce).
- Strong financial acumen: comfortable with deal modeling, margin analysis, discount governance, and revenue recognition principles.
- Understanding of SaaS revenue retention concepts, including GRR, NRR, renewal forecasting, and the commercial drivers of retention and expansion.
- Experience leveraging AI-powered tools and automation to improve operational efficiency, streamline workflows, and support scalable business processes.
- Ability to communicate complex commercial topics clearly and effectively to a variety of stakeholders, adapting messaging to the needs of different audiences.
- Demonstrates initiative and sound judgment, with the ability to move work forward and make thoughtful decisions in evolving or ambiguous situations.

## Preferred Qualifications
- Experience in a high-growth B2B SaaS startup (Series A–C preferred).
- Experience building or scaling Deal Desk, Commercial Operations, or Quote-to-Cash processes.
- Familiarity with SaaS metrics such as ARR, ACV, NRR, GRR, and subscription billing models.
- Experience supporting complex commercial transactions, including enterprise, multi-year, and non-standard deals.
- Advanced proficiency with Excel/Google Sheets and experience with BI/reporting tools.
- Experience with HubSpot, DealHub, or similar CRM and CPQ platforms.
- Experience leveraging AI tools and automation to improve commercial operations and workflow efficiency.
- Bachelor's degree in Business, Finance, Accounting, or a related field (or equivalent experience).

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