# Forward Deployed Engineer, Professional Services

**Company:** [Cloudflare](https://hotfix.jobs/companies/cloudflare)
**Location:** Unspecified
**Role:** Solutions Architecture
**Experience:** 15+ years
**Skills:** Cloudflare, Waf, Bot Management, Api Gateway, Ddos Protection, Magic Transit, Byoip, Zero Trust, Sase, Terraform, Python, JavaScript, Bash, Tls, DNS
**Posted:** 2026-07-02

> Senior Forward Deployed Engineer embedded as a hands-on technical expert within customer environments. Own complex Cloudflare implementations (Applications, Network, or Zero Trust), provide architectural guidance, lead workshops, and act as customer advocate for enterprise customers, ideally in APAC/Korea. Requires 15+ years customer-facing technical experience.

## Job Description

## What You Will Do

**Embed & Integrate**
- Become a trusted, embedded member of the customer’s technical team, operating within their tools, processes, and change-management frameworks.
- Follow the customer’s change-management process for all hands-on modifications, ensuring risk mitigation and operational continuity.

**Hands-On Execution**
- Design, configure, and optimize Cloudflare solutions directly within the customer environment.
- Implement changes, build prototypes, develop automation scripts, and troubleshoot issues in real time.

**Strategic Advisory & Architecture**
- Provide proactive architectural guidance, roadmap alignment, and best-practice recommendations.
- Produce Solution Designs, HLDs, LLDs, databuilds, procedures, test plans, deployment plans, migration plans, as-builts, and other artifacts necessary for delivery and smooth handoff.

**Workshops & Knowledge Transfer**
- Lead technical workshops, knowledge-transfer sessions, and special-event preparation (e.g., product launches, traffic events, security drills, quarterly business reviews).
- Ensure continuity by documenting decisions, runbooks, and configurations in the customer’s collaborative workspace.

**Customer Advocacy & Liaison**
- Act as the voice of the customer within Cloudflare, surfacing product gaps, feature requests, and escalation items to Engineering, Support, and Product.
- Partner closely with the Account Executive, Solutions Engineer, Customer Success Manager, Delivery Leaders and other stakeholders to align on account strategy and expansion opportunities.

## Experience & Skills

**Core Requirements**
- 15+ years of experience in a customer-facing technical role.
- Recognized Expertise in one of the following focus areas with a proven track record of leading complex, enterprise-scale engagements:
  - **Applications** — Advanced tuning of WAF, Bot Management, API Gateway, DDoS protection, Rate Limiting, and performance optimization for global web properties. Experience designing security architectures for large-scale, multi-zone deployments.
  - **Network** — Hands-on management of Magic Transit, BYOIP, complex L3/L4 routing, DDoS resilience, and low-latency global connectivity design. Experience with network transformations and MPLS/SD-WAN migrations.
  - **Zero Trust / SASE** — Securing distributed workforces with Access, Gateway, CASB, RBI, and DLP. Proven experience implementing Zero Trust architectures at enterprise scale.
- Leadership & Mentorship — Demonstrated experience mentoring junior team members, leading technical workshops, and contributing to the development of service methodologies, best practices, and reusable assets.
- Strong Networking Foundation — Expert-level understanding of the OSI model, TCP/IP, TLS, DNS, and HTTP.
- Hands-On Technical Skills — Demonstrated ability to implement, configure, and troubleshoot complex solutions. Experience with infrastructure-as-code tools (e.g., Terraform) and scripting (e.g., Python, JavaScript, Bash) is highly desirable.
- Project & Program Management — Ability to manage multiple competing priorities, work to deadlines, and deliver results in ambiguous or fast-moving environments. Experience scoping and estimating complex engagements.
- Communication & Executive Presence — Exceptional verbal and written communication skills. Ability to translate complex technical concepts for both technical and executive audience.
- Regional Experience — Experience working with enterprise customers in APJC, ideally within Korea. Understanding of regional compliance requirements, business culture, and technical ecosystems.

**Preferred Qualifications**
- Experience in heavily regulated industries (Public Sector, Financial Services, Healthcare) or complex legacy-migration environments.
- Relevant industry certifications: CISSP, CCIE, AWS, GCP, Azure certifications, or equivalent.
- Familiarity with Agile methodologies and enterprise change-management processes.
- Prior experience with Cloudflare’s product suite and edge-network ecosystem.

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