# Implementation Engineer

**Company:** [EngFlow](https://hotfix.jobs/companies/engflow)
**Location:** Remote
**Role:** Solutions Architecture
**Salary:** $120k – $180k/yr
**Experience:** 3+ years
**Skills:** Bazel, buck, Go, C++, Java, Python, Rust, JavaScript, Linux, Docker, Terraform, Kubernetes, AWS, GCP, Azure
**Posted:** 2026-01-27

> Implementation Engineer supporting customers with integration, optimization, and troubleshooting of EngFlow's build acceleration and caching platform. Requires 3+ years in software development, SRE, or developer support roles, strong build systems knowledge (Bazel preferred), Linux/cloud proficiency, and excellent communication skills.

## Job Description

## Key Responsibilities
- Serve as the primary technical point of contact for trialing, new, and existing customers—offering guidance as they adopt and scale our platform.
- Troubleshoot, investigate, and resolve complex issues with build systems, integrations, and environments.
- Help customers optimize their use of EngFlow’s products and ensure smooth adoption within their developer workflows.
- Partner with Engineering to surface and track product bugs, performance regressions, and feature feedback from the field.
- Create and maintain internal and external documentation to improve future support and empower developers.
- Engage with the broader community via forums, Slack, GitHub, and conferences—representing EngFlow’s voice with empathy and technical clarity.
- Contribute to a culture of operational excellence through metrics, tooling improvements, and automation.

## Requirements
- 3+ years of experience in software development, technical support, SRE, or developer-facing roles.
- Strong understanding of developer workflows and build systems (experience with Bazel or Buck/Buck2 is a big plus).
- Proficiency in at least one programming language (e.g., Go, C++, Java, Python, Rust, or JavaScript).
- Comfortable in a Linux/Unix environment with experience in tools like Docker, Terraform, or Kubernetes.
- Familiarity with at least one cloud provider (e.g., AWS, GCP, Azure, or OpenShift).
- Great communicator—able to explain complex technical concepts clearly in writing and on calls.
- Experience writing or contributing to technical documentation or internal knowledge bases.
- Customer-centric mindset with a passion for helping engineers solve tough problems.
- Bonus: experience working with async communication and distributed teams.

## Benefits
- Comprehensive medical, dental, vision benefits, 401k/pension, parental leave and generous vacation.
- Fully remote team that meets together several times a year at exciting destinations.
- Values getting work done while having fun, with team events like tastings, games, and escape rooms.

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**Apply:** https://hotfix.jobs/jobs/79579bee-dc6b-455a-90f5-732199007e91
**Canonical:** https://hotfix.jobs/jobs/79579bee-dc6b-455a-90f5-732199007e91