# Manager, Itemized Bill Review

**Company:** [Machinify](https://hotfix.jobs/companies/machinify)
**Location:** Remote
**Role:** Engineering Management
**Salary:** $105k – $125k/yr
**Experience:** 5+ years
**Skills:** Healthcare Auditing, Itemized Bill Review, Medical Chart Review, Process Development, Project Management, People Management, Microsoft Office, Excel, Microsoft Teams, Jira, User Acceptance Testing, Workflow Analysis
**Posted:** 2026-09-02

> Manages the Itemized Bill Review team, overseeing operations, SLAs, client communication, process improvements, system enhancements, and performance metrics. Requires healthcare audit experience, leadership experience, strong project-management skills, and advanced Microsoft Office proficiency.

## Job Description

## Responsibilities
- Oversee the Itemized Bill Review (IBR) team, including production expectations, service-level agreements (SLAs), client communication, and team performance.
- Analyze internal business requirements and processes through document and workflow analysis.
- Evaluate functionality across multiple programs to ensure efficient and accurate reviews.
- Gather requirements and partner with development to resolve process-related issues.
- Manage team assignments and collaborate across departments to meet internal and external SLAs.
- Delegate tasks and oversee special projects involving the team.
- Coordinate system enhancements, including Jira ticket creation, user acceptance testing (UAT), and production deployment.
- Monitor and trend team performance metrics to identify growth and efficiency opportunities.
- Identify team-member needs and escalate issues requiring IT support.
- Develop and coordinate training materials, quality-assurance processes, and dispute-response workflows.
- Communicate organizational and client policy changes to the team.
- Identify and implement additional client savings through review and research.
- Liaise between Operations and Client Success to resolve client issues.
- Coordinate onboarding for new team members.

## Requirements
- 3+ years of experience performing itemized-bill audits.
- 2+ years of experience in a leadership position.
- Experience with healthcare industry software products and process development.
- Experience managing multiple projects in a team environment.
- Broad knowledge of audit standards, policies, regulations, and medical chart reviews.
- Strong project-management, analytical, interpersonal, communication, prioritization, multitasking, and problem-solving skills.
- Experience managing high-performing, dynamic teams and processes.
- Ability to work in a diverse, fast-paced environment.
- Working knowledge of Windows and Microsoft Office, including Microsoft Teams and advanced Excel skills.
- Experience with various software applications and engaging development teams.

## Compensation and Benefits
- Base salary: **$105,000–$125,000 USD**.
- Full medical, dental, and vision coverage for employees and families.
- Flexible work environment, unlimited flexible time off, equity, and 401(k) with employer match.
- Work from anywhere in the United States.

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