# Messaging Operations Coordinator

**Company:** [Vibes](https://hotfix.jobs/companies/vibes)
**Location:** Chicago, IL
**Role:** Business Operations
**Salary:** $60k – $65k/yr
**Experience:** 1+ years
**Skills:** Project Management, Cross-Functional Collaboration, Ms Office, Written Communication, Verbal Communication, Process Improvement, Relationship Management, Compliance, Reporting, Critical Thinking
**Posted:** 2026-06-04

> Coordinate messaging operations, manage short-code inventory, handle audits, and drive cross-functional project execution for a mobile engagement platform. Requires 1-3 years project management experience and strong communication skills.

## Job Description

## Responsibilities
- Wrangle multiple parties to ensure we hit deadlines for multiple concurrent projects
- Deliver strong internal and external communication; keep stakeholders in the loop
- Manage short-code inventory and process weekly reports
- Demonstrate strong attention to detail in all interactions with partner companies; maintain “good standing partner” relationship
- Learn and understand industry and government compliance practices related to mobile; develop internal documentation for Vibes employees; Keep key stakeholders (Customer Success, Sales, etc.) up-to-date with changes
- Manage industry and carrier auditing processes, including tracking, reporting, communication with internal teams and industry partners
- Develop strong relationships with internal stakeholders, external partners, and clients

## Requirements & Qualifications
- 1-3 years of experience managing projects with cross functional teams
- Demonstrated track record of effective project management and critical thinking skills
- Strong written and verbal communication skills
- Proactively identify and develop solutions to problems
- Tech savvy: can learn new web-based interfaces quickly, strong working knowledge of MS Office (Word, Excel, PowerPoint and Outlook)
- Ability to effectively manage relationships with on-site and off-site partners and team members
- Client-facing experience preferred
- Organized, motivated, and detail-oriented
- Ability to complete large volumes of work efficiently and effectively
- Professional, reliable, driven, and results-oriented

## Compensation and Benefits
- Base salary: $60,000 - $65,000 annually
- Competitive salaries, options, medical, dental and vision coverage, short and long term disability, life insurance, 11 paid holidays, flexible vacation, commuter benefits, a 401(k) plan and match, and a paid parental leave program

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