# Senior Product Manager, Care Delivery

**Company:** [Grow Therapy](https://hotfix.jobs/companies/grow-therapy)
**Location:** New York, NY, San Francisco, CA
**Role:** Product Management
**Salary:** $182k – $227k/yr
**Experience:** 5+ years
**Skills:** Product Management, user experience research, Data Analysis, metrics definition, Stakeholder Management, behavioral science, two-sided marketplaces
**Posted:** 2026-07-27

> Senior Product Manager on the Care Delivery team responsible for improving the first few therapy sessions to reduce client dropout. Owns roadmap, data analysis, UXR, and provider feedback mechanisms in a two-sided mental health marketplace. Requires 5+ years PM experience, strong analytics, and user empathy.

## Job Description

## Responsibilities
- Develop the multi-quarter roadmap that makes high quality of care the default experience on Grow, and then build the feedback mechanisms that keep providers improving over time.
- Analyze data and conduct UXR to understand what separates high-retaining providers from low-retaining ones, and what causes clients to drop out of care.
- Drive the analysis to link positive provider input behaviors (e.g., prepping for sessions) with business output metrics (e.g., rebooking rates).
- Set the foundation for lifecycle education that helps providers improve over time.

## Requirements
- 5+ years of product management experience.
- A track record of owning end-to-end outcomes in complex environments with many stakeholders, including legal, clinical, and engineering teams.
- Deep empathy for users, with good intuition on what drives human behavior and how to design around it.
- Strong analytical instincts and the ability to define metrics that capture real user outcomes rather than proxy activity.

## Nice-to-Haves
- Experience with two-sided marketplaces, where you have to balance provider and client incentives simultaneously.
- Genuine interest in behavioral science, psychology, or health coaching — anything that gives you insight into what actually changes behavior/outcomes.
- Experience with early-stage or ambiguous problem spaces where you had to build the roadmap from scratch rather than inherit one.

## Compensation and Benefits
**Base Compensation:** $182,000–$227,000 USD Annually

**Full Time Employee Benefits:**
- Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
- Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
- Financial Wellness: 401(k) program and equity opportunities.
- Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
- Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
- Wellness & Development: Annual stipends to put towards personal & professional growth.
- Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
- Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.

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