# Senior Staff Operations Engineer, AIOps

**Company:** [Airbnb](https://hotfix.jobs/companies/airbnb)
**Location:** Remote
**Role:** DevOps / SRE
**Salary:** $212k – $265k/yr
**Experience:** 15+ years
**Skills:** Aiops, Python, Go, AWS, GCP, Infrastructure As Code, CI/CD, Observability, API Integrations, Event-Driven Architectures
**Posted:** 2026-02-24

> Lead and mentor team to scale AI-enabled operations and deliver AIOps solutions for streamlining BizTech operations. Requires 15+ years experience in AIOps, cloud infrastructure (AWS/Google), Python/Go, and leading complex cross-team initiatives.

## Job Description

## The Difference You Will Make

As a Senior Staff Engineer in Operations, you will lead and mentor a high-performing team to scale our AI-enabled operations model and deliver AIOps solutions that streamline operational workstreams. Ops owns triage and resolution, proactive monitoring across networks, systems, applications, and cloud services via a homegrown observability platform, and drives process excellence through automation and shift-left programs.

- Lead projects across multiple products and platforms, delivering world-class outcomes.
- Own the AIOps vision, strategy, and roadmap, partnering with Observability platform owner.
- Drive execution, set priorities, build accountability, and collaborate across teams.
- Improve service efficiency and security, lead operations architecture planning.
- Identify and eliminate recurring issues through scalable automation.
- Develop and maintain testing and monitoring tooling.
- Accountable for quality and reliability, validate postmortems, drive root-cause analysis.

## A Typical Day
- Lead technical strategy and discussions, build AIOps and automation solutions.
- Stay on top of tasks, engagements, and team interactions.
- Work in sprints: coding, testing, design, documentation, operational readiness.
- Triage tickets, spot patterns, drive scalable fixes.
- Participate in on-call rotation, lead high-severity incident response.

## Your Expertise
- 15+ years of experience across AIOps, data catalog architecture, product development, and/or Technical Operations infrastructure.
- Strong SDLC experience, including infrastructure as code, configuration management, distributed version control, and CI/CD.
- Deep expertise in complex enterprise infrastructure, especially cloud (AWS and/or Google), with a focus on AI/automation, data catalog architecture, workflows, and correlation.
- Solid understanding of corporate infrastructure and applications to translate into AIOps requirements and integrations.
- Proven ability to lead cross-team, cross-org delivery of large-scale, technically complex, ambiguous initiatives.
- Proficient in Python or Go.
- Experience building API integrations and event-driven architectures (e.g., AWS Lambda/SQS).

## Similar roles

- [Staff Software Engineer, DevProd (Infrastructure Observability)](https://hotfix.jobs/jobs/b7e3ed88-fe23-427b-80f6-f06627cb2716) - Temporal - Remote - $212k – $286k/yr
- [Staff Software Engineer, Infrastructure Foundations](https://hotfix.jobs/jobs/a2676c15-03bc-4b83-b540-7fbe4a09b577) - Temporal - Remote - $212k – $286k/yr
- [Staff Production Operations Engineer](https://hotfix.jobs/jobs/4ddb7094-8276-4eb8-bc72-0a1e6260d57a) - Redpanda Data - Remote - $211k – $256k/yr
- [Staff Platform Engineer, AI Enablement](https://hotfix.jobs/jobs/9ff4a9f6-a770-4a9d-98d9-b69541885a2e) - Zocdoc - Remote - $210k – $270k/yr
- [Staff Software Engineer, App Platform](https://hotfix.jobs/jobs/e2ea84b0-4fed-4d58-8632-902515a3dde4) - Fieldguide - Remote - $210k – $265k/yr

**Apply:** https://hotfix.jobs/jobs/76aea734-74fb-491e-b999-6d53e384bca1
**Canonical:** https://hotfix.jobs/jobs/76aea734-74fb-491e-b999-6d53e384bca1