# Senior Implementation Manager, Windchill

**Company:** [Collate](https://hotfix.jobs/companies/collate)
**Location:** San Francisco, CA
**Role:** Solutions Architecture
**Experience:** 8+ years
**Skills:** Windchill, Quality Management Systems, Qms, Project Management, Life Sciences, Regulatory Workflows, Implementation Methodologies, Enterprise Software, Scientific Workflows, Risk Management
**Posted:** 2026-01-15

> Leads full-cycle implementations of Windchill for life sciences customers, managing onboarding, configuration, and adoption in regulated environments. Requires 8+ years client-facing experience including 2+ years with Windchill and QMS knowledge.

## Job Description

## What You’ll Do

- **Lead Full-Cycle Implementations**
  - Drive implementations from kickoff to go-live, including scoping, requirement gathering, configuration, testing, training, and deployment.

- **Customer & Stakeholder Management**
  - Serve as the primary liaison for clients, understanding complex scientific and regulatory workflows and ensuring their successful lift-off.

- **Cross-Functional Collaboration**
  - Work hand-in-hand with Product, Engineering, and Ops teams to define deliverables, manage scope, address technical challenges, and adapt solutions for regulated environments.

- **Project Planning & Execution**
  - Develop and manage detailed project plans, maintain schedules, track milestones, manage risks and issue escalation to ensure punctual, high-quality delivery.

- **Product Feedback & Process Improvement**
  - Capture customer insights to inform product enhancements; contribute to refining internal implementation methodologies, templates, and tools to scale operations efficiently.

## What We’re Looking For

- 8+ years of client-facing implementation experience - Successfully led enterprise software or platform deployments, preferably within life sciences, biotech, or other highly regulated industries. Specifically looking for 2+ years experience with **Windchill** and industry knowledge of Life Sciences Quality or **Quality Management Systems (QMS)**.
- **Project Management** - Proven ability to lead complex, multi-stakeholder projects from kickoff through delivery. Skilled in planning, scheduling, risk management, and keeping cross-functional teams aligned.
- **Thorough and Detail-Oriented** - Known for a meticulous approach to requirements gathering, solution design, and execution. Able to anticipate gaps, catch inconsistencies, and ensure deliverables standards.
- **Communication & Collaboration** - Excellent written and verbal communication skills, with the ability to translate technical and scientific concepts for diverse audiences. Builds strong relationships with clients and internal teams.

**Bonus Points** - Prior experience at a startup — able to wear multiple hats, thrive in ambiguity, and build structure in fast-paced, high-growth environments.

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