# Strategic Operations Lead, Marketing

**Company:** [OpenAI](https://hotfix.jobs/companies/openai)
**Location:** San Francisco, CA
**Role:** Business Operations
**Salary:** $401k – $445k/yr
**Experience:** 14+ years
**Skills:** Strategic Planning, Business Operations, marketing operations, budget governance, headcount planning, Forecasting, Variance Analysis, Executive Communication, management consulting, cross-functional program management, resource management, QBRs, rfp workflows, operating model design, decision memos
**Posted:** 2026-08-07

> Leads the Marketing organization’s planning, budgeting, resourcing, and leadership operating systems while driving strategic scaling initiatives. The role requires 14+ years of strategy and operations experience, strong executive communication, analytical fluency, and the ability to structure ambiguous, high-growth environments.

## Job Description

## Responsibilities
- Build and run the core Marketing planning system, including annual and half-year planning, QBRs, roadmap inputs, operating reviews, and executive-ready decision forums.
- Own the leadership decision process for Marketing's headcount, PID, and resourcing requests, partnering with Finance, Recruiting, People, finance-operations owners, and functional leaders.
- Establish the leadership-level budget governance rhythm and use the full Marketing budget tracker as a decision tool.
- Partner with the finance-operations owner on forecasting, spend execution, variance analysis, and reporting.
- Design and operate the Marketing leadership operating system, including staff agendas, follow-through, internal communications, decision logs, and cross-functional alignment mechanisms.
- Lead strategic projects supporting the Marketing organization’s 0-to-1 scaling, including operating-model design, role clarity, launch operations, planning architecture, and executive communication.
- Create concise written narratives, recommendations, and operating materials to help senior leaders make decisions and stay aligned.

## Requirements
- 14+ years of relevant experience across strategy and operations, business operations, Chief of Staff, marketing operations, or related leadership roles in 0-to-1 or high-growth environments.
- Top-tier management consulting experience or equivalent strategic operating experience.
- Strong structured problem-solving and executive communication skills.
- Deep experience with planning cycles, QBRs, budget governance, headcount planning, operating cadences, agency/RFP workflows, and cross-functional program leadership.
- Ability to translate ambiguous priorities into clear plans, owners, decisions, and follow-through without unnecessary process.
- Comfort working with senior leaders, Finance, Recruiting, People, Communications, Product Marketing, Growth, Creative, Media, and external agency partners.
- Clear writing and sound judgment when distilling complex inputs into concise updates, decision memos, and leadership communications.
- Strong analytical fluency and ability to use data, trackers, and operating artifacts to reveal tradeoffs, unblock decisions, and improve execution quality.

## Compensation and Benefits
- Hybrid work model with in-office collaboration Monday through Wednesday.
- Relocation assistance is available to new employees.

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