# Technical Program Manager , Public Sector

**Company:** [Scale AI](https://hotfix.jobs/companies/scale-ai)
**Location:** Columbia, SC, Washington, DC
**Role:** Technical Program Management
**Salary:** $199k – $249k/yr
**Experience:** 5+ years
**Skills:** Cybersecurity, Program Management, Machine Learning, Generative AI, Network Security, Ethical Hacking, Threat Intelligence, Cloud Infrastructure, MLOps, Dataset Creation, Security Clearance
**Posted:** 2026-09-09

> Leads cross-functional delivery of AI/ML programs for public-sector cyber customers, managing accounts, datasets, deployments, and issue resolution. Requires cybersecurity experience, an active Top Secret clearance with polygraph, technical education, and willingness to work onsite in Columbia four days weekly.

## Job Description

## Responsibilities
- Lead cross-functional project teams to deliver customers’ AI/ML objectives.
- Own account and project plans, end-to-end execution, internal resource alignment, and issue triage.
- Oversee creation and delivery of datasets evaluating model performance in cyber domains, including malicious network traffic, cryptographic systems, adversarial LLM prompts, threat intelligence, and cyber ethics.
- Track deployment of Scale software within customer environments and systems.
- Identify customer needs and operator pain points to drive customer success.
- Manage customer relationships from executive stakeholders through end users.
- Oversee onboarding and implementation of customer accounts.
- Partner with customers to understand operational issues and advocate for fixes with engineering teams.
- Work with customer engineering teams and end users to answer questions and resolve product issues.

## Requirements
- Active Top Secret security clearance with polygraph.
- At least 5 years of cybersecurity experience within or in collaboration with government institutions.
- Deep knowledge of network activity, ethical hacking, cybersecurity preparedness, and cyber incidents.
- Willingness to work onsite with customers in the Columbia, MD area 4 days per week.
- Ability to travel at least 25% of the time.
- Technical degree in computer science, engineering, mathematics, or a related field.
- Strong cross-functional influence and emotional intelligence.
- Excellent communication and presentation skills with external stakeholders.
- Demonstrated diligence and organization across multiple workstreams.

## Nice to Have
- At least 5 years of program management, operations, or customer-facing experience.
- At least 10 years of cybersecurity experience within or in collaboration with a government institution.
- Experience in a fast-paced startup environment.
- Experience deploying software into secure cloud infrastructure.
- Basic understanding of machine learning operations and ability to develop expertise in generative AI workflows and products.
- Passion for solving complex challenges and building efficient AI systems.

## Compensation and Benefits
- Base salary range: $199,200–$249,000 USD.
- Equity and benefits may include health, dental and vision coverage, retirement benefits, a learning and development stipend, generous paid time off, and a commuter stipend.

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