# Senior Solutions Consultant, Customer Data Platform

**Company:** [Rokt](https://hotfix.jobs/companies/rokt)
**Location:** New York, NY
**Role:** Solutions Architecture
**Salary:** $157k – $228k/yr
**Experience:** 5+ years
**Skills:** SDKs, APIs, Python, JavaScript, customer data platform, data workflows, Integrations, AI Tools
**Posted:** 2026-07-22

> Support pre- and post-sales technical execution for Rokt mParticle's Customer Data Platform. Configure demos, validate SDK/API integrations, troubleshoot client issues, build reusable assets, and create internal enablement content while growing technical skills.

## Job Description

## Responsibilities
- Support Rokt mParticle implementation and QA processes for SDK, API, and partner integrations by following detailed technical specifications, and documenting results clearly.
- Technically support Rokt clients - work with clients directly to troubleshoot and solve technical challenges.
- Contribute to account strategy & support - help identify tactical support needs for active accounts, working with the wider team to streamline solution delivery.
- Build and configure demo & testing environments - leverage AI to build bespoke demo & testing instances that replicate customer use cases and validate use case scenarios.
- Develop and maintain demo assets such as SDK snippets, integration flows, and walkthrough decks that enable the broader Solutions and Sales teams.
- Write basic customer scripts and data transformation rules supporting customer projects, gradually expanding technical development skills.
- Assist in technical project management for customer projects, including timeline tracking and action item coordination.
- Create and maintain internal documentation and enablement content, including standard operating procedures, playbooks, and slide decks.
- Contribute to operational efficiency by building automated & reusable internal tools leveraging AI, improving QA processes, and supporting the development of scalable team assets.

## Requirements
- Basic familiarity with SDKs, APIs, and modern data workflows; experience validating technical integrations is a plus.
- Comfortable using AI to write basic code & scripts in Python, JavaScript, or similar - willing to grow deeper into development concepts and best practices over time.
- Strong organizational and documentation skills, with a detail-oriented mindset.
- Ability to break down complex tasks and follow structured implementation plans provided by senior team members.
- Curious and self-motivated learner with a growth mindset and willingness to lean into new technical domains.
- Effective communicator, both written and verbal, with a desire to support internal teams and gradually build external-facing confidence.
- Collaborative teammate who thrives in a fast-paced, hybrid work environment (4 days/week in NYC office)

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