# Technical Program Manager 

**Company:** [Labelbox](https://hotfix.jobs/companies/labelbox)
**Location:** Unspecified
**Role:** Technical Program Management
**Salary:** $140k – $170k/yr
**Experience:** 5+ years
**Skills:** Airtable, Project Management, Stakeholder Management, Operational Tracking, Financial Tracking, Margin Analysis, Billing/Ar, Dashboard Management, Risk Management, Contingent Workforce Management
**Posted:** 2026-06-08

> Owns day-to-day execution of customer data projects, managing throughput, delivery, quality, and project margin while coordinating engineers, researchers, and data-trainer teams through Pod Leads.

## Job Description

## What You'll Do

- Run assigned projects day-to-day, owning throughput, delivery, and operational quality from kickoff through delivery; a TPM is staffed on any project with a meaningful number of data trainers.
- Run each project through its gates: calibrate before scaling, ramp in stages while quality holds, and meet acceptance criteria at delivery — so quality is enforced in flight, not discovered at the end.
- Set up projects and bring data trainers on using the platform tooling, configuring the right setup for different project types.
- Keep Airtable accurate as the system of record — tasks and status always current — owning tracking across internal projects (fulfillment, data-trainer tracking, sheets) and external projects (glide-path templates and margin tracking).
- Own project-level financials: track margin and fulfillment live, operate payment tiers, handle project billing/AR, and resolve data-trainer payment issues — flagging margin risk early and escalating margin-protecting changes to the comp structure to the Deployment Lead, who owns account-level margin.
- Keep the FDE and FDR connected as the project kicks off, so technical scoping and research inputs land in the work.
- Orchestrate the data-trainer workforce through Pod Leads — keeping trainers productive, paid, and organized, and using Pod-Lead first-line review as early quality signal — rather than managing hundreds of trainers directly.
- Identify delivery risks early, put mitigations in place, and escalate when throughput, quality, or timelines are at risk.
- Work flexibly across projects and domains as priorities shift.

## What You'll Own

- Your projects delivered to plan — on time, to the quality bar, and at healthy project margin.
- Throughput and fulfillment against commitments.
- A clean system of record (Airtable always current) and a live view of project margin.
- Productive, well-run data-trainer teams via your Pod Leads.

## What We're Looking For

- Experience running operational projects or programs with many moving parts and people.
- Strong organizational and tracking discipline — comfortable owning dashboards, sheets, and a system of record such as Airtable.
- Operational and financial literacy: ease with throughput metrics, margin, and billing/AR.
- Ability to coordinate and orchestrate multiple stakeholders — engineers, researchers, and a contingent workforce through its leads — and keep them aligned.
- A bias toward action, calm under pressure, and a habit of catching problems before they become delivery issues.
- Comfort operating in ambiguous, fast-scaling environments where processes are still being built.
- The ability to manage multiple projects simultaneously without losing attention to detail.

## Nice to Have

- Familiarity with AI, machine learning, data pipelines, RLHF, or data-labeling/annotation operations.
- Experience managing contractor or contingent workforces.
- Experience with Airtable or similar operational tooling.
- Experience owning billing, margin, or financial tracking for projects.

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