# Infrastructure engineer

**Company:** [Writer](https://hotfix.jobs/companies/writer)
**Location:** New York, NY, San Francisco, CA, Austin, TX, Chicago, IL
**Role:** DevOps / SRE
**Salary:** $158k – $278k/yr
**Experience:** 7+ years
**Skills:** AWS, Kubernetes, Docker, Terraform, Python, Go, Java, Prometheus, Grafana, Elk Stack
**Posted:** 2026-05-11

> Builds and operates scalable, reliable infrastructure for high-traffic AI platform using cloud providers, containers, and IaC tools. Owns observability, SLOs, incident response, and collaborates on system design. Requires 7+ years in infrastructure/DevOps with strong programming skills.

## Job Description

## What you'll do
- Use and build AI native approaches for operational tasks and infrastructure management and platforms using Python, Go, or similar languages, significantly reducing manual toil across our production environment
- Design and implement scalable, fault-tolerant infrastructure AI solutions on public cloud providers (AWS, GCP, Azure) to support WRITER's rapidly expanding, high-traffic AI platform
- Own the reliability, performance, and efficiency of WRITER’s core services, defining and upholding stringent Service Level Objectives (SLOs) and Error Budgets
- Own the observability stack for monitoring, logging, and alerting systems to ensure rapid detection of issues across our complex distributed systems
- Lead incident response, post-mortems, and root cause analyses, applying learnings to proactively prevent future outages and build a more resilient system architecture
- Collaborate closely with product and engineering teams, providing expert guidance on system design for reliability, performance, and scalability from conception through launch

## What you need
- A solid 7+ years of experience in Infrastructure engineering, DevOps, Production engineering, Cloud platform or a similar role focused on building and operating large-scale, high-availability production systems
- Deep expertise with cloud platforms (AWS strongly preferred), containerization technologies like Docker and Kubernetes, and Infrastructure-as-Code tools such as Terraform
- Strong proficiency in programming languages such as Python, Java, Go for automation and monitoring
- Knowledge of monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack) to maintain system health and performance
- Demonstrated ability to Challenge the status quo, proactively identify systemic weaknesses, and propose innovative solutions to complex reliability problems
- Excellent communication, collaboration, and problem-solving skills, with a talent for building strong relationships and Connecting with cross-functional teams
- A strong sense of ownership and accountability, eager to Own mission-critical systems and drive them toward peak performance and unparalleled reliability

## Benefits & perks (US Full-time employees)
- Generous PTO, plus company holidays
- Medical, dental, and vision coverage for you and your family
- Paid parental leave for all parents (16 weeks)
- Fertility and family planning support
- Early-detection cancer testing through Galleri
- Flexible spending account and dependent FSA options
- Health savings account for eligible plans with company contribution
- Annual work-life stipends for: Wellness stipend for gym, massage/chiropractor, personal training, etc. Learning and development stipend
- Company-wide off-sites and team off-sites
- Competitive compensation, company stock options and 401k

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**Apply:** https://hotfix.jobs/jobs/710f8621-4acf-4664-ab86-b953fa6a2942
**Canonical:** https://hotfix.jobs/jobs/710f8621-4acf-4664-ab86-b953fa6a2942