# Head of Product, Square Trust & Safety

**Company:** [Square](https://hotfix.jobs/companies/square)
**Location:** San Francisco, CA
**Role:** Product Management
**Salary:** $305k – $457k/yr
**Experience:** 8+ years
**Skills:** Product Management, Risk Management, Identity Verification, Fraud Prevention, Compliance, Cross-Functional Leadership, Regulatory Requirements, Platform Product Development, Ml/Ai Risk Detection, Kyc/Aml
**Posted:** 2026-05-15

> Lead Square's Trust & Safety product organization, unifying Risk and Identity teams to set strategy for seller trust, fraud prevention, identity verification, and compliance across the ecosystem.

## Job Description

## You Will
- Bring a Square-wide perspective on Trust and Safety for strategic planning, ensuring trust considerations are embedded across all seller-facing products and experiences.
- Unify the Risk and Identity organizations, creating seamless experiences and shared platforms that enable sellers to grow with confidence.
- Lead the product organization across multiple product areas including Identity Verification, Risk Management, Disputes, Fraud Prevention, Compliance, and Internal Tooling.
- Own the primary strategic initiative to build and maintain trust with sellers throughout their lifecycle, from onboarding through account management and remediation.
- Engage with external partners including regulatory bodies, compliance teams, and identity verification providers to build out strategic rationale for partnerships and integrations.
- Drive accountability for Risk Loss Rate, Seller Trust metrics, Access expansion for trusted sellers, and ecosystem health across all of Square's products.
- Deeply understand regulatory requirements, compliance frameworks, and the fintech landscape to shape the GTM and Product strategy for Trust and Safety.
- Prioritize work across Risk and Identity product areas while influencing prioritization of trust and compliance capabilities across Square products.
- Validate product strategies through a combination of qualitative seller research, quantitative experimentation, and regulatory analysis to ensure intended impact on both seller trust and fraud prevention.
- Drive execution across multiple functions and organizations including Product, Engineering, Compliance, Legal, and Operations to deliver on Trust and Safety initiatives.

## You Have
- 8+ years of product management experience
- Experience leading Product teams across multiple product areas
- Track record of successful platform/infrastructure product development
- Experience with trust & safety, risk, identity, or compliance products
- Proven ability to drive cross-functional alignment across large organizations
- Experience managing regulatory requirements and compliance-driven product development

## Nice to Haves
- Experience with payments or fintech products
- Background in fraud prevention, identity verification, or KYC/AML
- Experience unifying or merging product organizations
- Track record with both internal tooling and customer-facing product development
- Familiarity with ML/AI-powered risk and fraud detection systems
- Experience with identity verification providers (Veriff, Onfido, Persona, Jumio)
- Knowledge of global regulatory frameworks (FATF, AMLD, GDPR, CFPB)

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