# IT Engineer

**Company:** [Fluidstack](https://hotfix.jobs/companies/fluidstack)
**Location:** San Francisco, CA
**Role:** IT Support
**Salary:** $60k – $95k/yr
**Skills:** Okta, MDM, macOS, iOS, Windows, Google Workspace, office 365, Automation, Documentation, Security, okta workflows, Bash, PowerShell, Python, SOC 2
**Posted:** 2026-07-20

> Provide hands-on IT support, administer Okta and MDM for macOS/Windows/iOS devices, build automations, manage procurement/onboarding, and maintain identity/security for a fast-growing AI compute infrastructure company. Requires Okta/MDM experience, automation skills, and a security mindset.

## Job Description

## Responsibilities
- Provide reliable, hands-on IT support for in-office and remote employees, resolving tickets fast with excellent service.
- Support the MDM fleet across macOS, iOS, and Windows, and troubleshoot in-office network and A/V systems.
- Administer and improve Okta and core SaaS tooling: integrations, role-based access controls, and identity hygiene.
- Run procurement and asset management: coordinate hardware purchasing and track devices across their full lifecycle.
- Build simple, reliable automations that cut manual work, and write clear documentation for technical and non-technical audiences.
- Own onboarding and offboarding for employees and contractors, and support access reviews and basic identity security.

## Requirements
- Administered Okta (users, groups, app integrations) and managed MDM across macOS and Windows.
- Know Google Workspace well, with some Office 365 exposure, and support macOS, iOS, and Windows devices.
- Build automations to replace manual work, and reach for code or no-code tools to do it.
- Write clearly: documentation and knowledge-base content that both technical and non-technical people can use.
- Bring a security mindset to identity, access, and device management.

## Nice-to-Haves
- No-code/low-code automation (Okta Workflows, n8n, Zapier, Workato).
- Scripting (Bash, PowerShell, Python).
- SOC 2, ISO 27001, NIST, or CIS exposure.
- AI tools, agents, and MCPs (Fluidstack standardizes on Claude).
- HRIS integrations (Deel, Rippling, Workday).
- API and webhook fluency.

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**Apply:** https://hotfix.jobs/jobs/70b7290d-8647-4ad1-8089-af49e646ebff
**Canonical:** https://hotfix.jobs/jobs/70b7290d-8647-4ad1-8089-af49e646ebff