# Technical Sales Engineer/ Lead

**Company:** [Mattermost](https://hotfix.jobs/companies/mattermost)
**Location:** Remote
**Role:** Sales Engineering
**Experience:** 5+ years
**Skills:** Cybersecurity, SaaS, Presales Architecture, Product Demos, On-Premises Deployments, Air-Gapped Environments, Private Cloud, Workflow Automation, Generative AI, System Integration
**Posted:** 2026-08-07

> Leads technical presales, demonstrations, architecture, and deployments for Mattermost’s expansion in Japan, serving defense, national-security, and critical-infrastructure customers. The role requires senior cybersecurity or SaaS experience, Japanese and English proficiency, and up to 50% travel.

## Job Description

## Responsibilities
- Lead regional technical activities, including presales architecture, product demonstrations, and deep-dive technical evaluations.
- Architect and deploy solutions in complex on-premises, air-gapped, and private-cloud environments for defense and national-security customers.
- Collaborate with system integrators, VARs, and distributors to build a sustainable technical network and support the regional partner go-to-market plan.
- Translate complex technical details into value propositions for executive and frontline operational audiences.
- Bridge Japanese customers and global product and engineering teams, representing local requirements.
- Support technical engagements for key accounts and help customers achieve mission outcomes and workflow-automation goals.

## Requirements
- Senior-level technical experience in cybersecurity or high-growth SaaS/technology companies.
- Experience serving defense, national-security, or critical-infrastructure customers.
- Strong knowledge of closed-cloud environments, on-premises deployments, and technical and operational concepts used in secure sectors.
- Independent, creative problem-solving skills and the ability to negotiate technical win-win scenarios.
- Native Japanese language skills and strong English proficiency in reading and writing.
- Ability to travel up to 50% for partner events, tradeshows, and customer sites.

## Nice-to-haves
- Active security clearance.
- Awareness of generative AI and its applications in secure collaboration.
- Bachelor's degree in a technical field or equivalent work experience.

## Compensation and Benefits
- Market-based compensation; actual compensation varies by location, skills, experience, qualifications, and market conditions.
- Mission-driven work supporting organizations that depend on secure collaboration.
- AI-forward work environment with access to AI-enabled tooling.
- Open-source culture and community.
- High-growth opportunity with meaningful equity upside.

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